Hailey Wright Email & Phone Number

Remote

Responsible for cultivating and maintaining relationships with industry partners and external client serving teams, and leveraging those relationships to develop learning and propel industry goals and strategy.

Middleton, Wisconsin, United States

Responsible for conducting needs analysis, developing streamlined training programs across different business functions and locations, implementing a learning management system, and developing leaders from within the organization.

Madison, Wisconsin, United States

Responsible for developing and facilitating workshops for employee onboarding, leadership development, and diversity and inclusion, as well as training new hires and experienced colleagues.*Leveraged experience with data analytics including metrics such as Net Promoter Score and Kirkpatrick Model impact theory to assess learner needs and obtain feedback to develop and revise course content that is better aligned with business priorities. *Employed a wide variety of project management tools, as well as identified and applied best practices to pilot new programs, tools, and technologies, effectively collaborate with design and deployment teams, and create a holistic and accessible experience for learners. *Demonstrated the ability to work with different modes of learning to facilitate training in-person, hybrid, virtual, and asynchronous to amplify the reach of company-wide learning initiatives.

Madison, Wisconsin, United States

Responsible for developing and facilitating technical process and procedure training for new hires and internal transfers to the Provider Support call center team. *Leveraged emotional intelligence and leadership and project management skills to organize cross-functional teams, build resources, and streamline processes for team members and trainers. *Used curriculum design skills to determine operational needs and create facilitator guides and instructional content that kept resources and training current and enabled end users to work more effectively and efficiently.

West Allis

Responsible for managing the student experience from top to bottom including researching, developing, instructing, and evaluating student learning, acting as a mentor and coach, and promoting equity and inclusion in the classroom. *Applied project management skills to develop effective curriculum which enabled each student to reach personal goals and build valuable skills and competencies.*Used effective active listening and communications skills to collaborate with co-teachers and department members to achieve alignment in outcomes vertically and across the department.*Demonstrated innovative thinking to create ways to make equitable opportunities in the classroom.

Greater Minneapolis-St. Paul Area

As ASM at Caribou Coffee, I was responsible for hiring and training duties as well as cashier and barista responsibilities.

Appleton, Wi

Creating and adapting curriculum to reach goals and standards specified for varying grade levels, implementing classroom management plans, interacting with students in classroom setting as well as in small groups and one-on-one, seeking out and enacting effective and innovative means of teaching students.

Stevens Point, Wi

My responsibilities included learning to navigate and enter information into complex computer system, communicating with and answering questions for customers via telephone, taking insurance payments, ensuring that correct documentation was sent to insureds and other agencies, developing rapport and positive relationships with customers.

Bachelor'S Degree, English/Language Arts Teacher Education

Activities and Societies: UWSP PhoneCenter, Sigma Tau Delta, University Writers- UWSP PhoneCenter: Student Manager and Caller in campus.

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education