Joseph Ha Email & Phone Number

Leading PM team focused on increasing operational excellence and delivering on strategic initiatives to meet the organization’s goals. The Program Management team partners and collaborates across all of JWO Supply Chain functional areas, including demand planning, procurement, warehousing, and transportation, domestically and globally.Just Walk Out Tech (JWO) lets shoppers enter a store, grab what they want, and get going. Delivering an autonomous retail experience powered by computer vision, sensor fusion, and deep learning.

Single-threaded leader responsible for end-to-end tech validation of Physical Stores Just Walk Out Technology for launch and post launch domestically and globally.

Led PM team responsible for Physical Stores Just Walk Out Technology deployment at new 1P Amazon Fresh Stores averaging 40,000 square feet domestically.

Portland, Maine Metropolitan Area

• Managed delivery of $7M+ investment portfolio of 25+ change and run projects, including 30+ internal resources and additional contracted vendor resources. Ensured coordination and alignment across a large number of teams and deliver executive level reporting and metrics.• Directed team resource planning, including capacity and demand forecasts, and governance for cross-functional UX, research, digital adoption, analytics, and foundational run teams• Led successful upgrade and migration of the Sitecore enterprise content management system, impacting 12+ sites and applications (e.g. Unum.com, Coloniallife.com) and enabling more modern capabilities and an enhanced user experience; managed team of 25+ vendor resources partnering with several cross-functional IT and business teams• Engaged in strategic planning with IT and business leaders and stakeholders to design an end-to-end holistic consumer experience

Final of three rotations in a highly selective Fortune 500 company leadership development program intended to develop high potential talent in key areas such as client experience, sales and distribution, operational effectiveness, and risk management.As part of Corporate Strategy, delivered timely and sensitive analyses and insights for key enterprise strategic initiatives with multi-year, multi-million-dollar investment implications. Worked closely with senior leaders across the enterprise.• Developed market sizing, feasibility, testing, and synthesis of insights to inform the strategy for the new Solutions business, with a significant financial goal and impact to the enterprise in the next five years• Structured process for Competitive Intelligence function to meet the needs of senior leadership and Corporate Strategy• Provided strategic support to the Go-To-Market strategy and enterprise operating model changes• Led the analysis and presented on strategic insights for the small case market segment, partnering with leaders across the Field, Sales, Products, Underwriting, and Distribution

Portland, Me

Second of three rotations in a highly selective Fortune 500 company leadership development program intended to develop high potential talent in key areas such as client experience, sales and distribution, operational effectiveness, and risk management.As part of Enterprise Audit, developed and implemented a multi-year strategy and transformation roadmap within a cross-functional, matrixed organization, with a focus on enabling leading-edge capabilities and forward-looking insights to improve risks and controls across the enterprise.• Led strategic planning and facilitated leadership team offsites to drive transformation efforts for a 75-person organization• Program managed 11 strategic initiatives focused on operating model, technology, innovation, and talent; developed business plan materials presented to the Audit Committee• Executed corporate and insurance risk-based audits spanning multiple Unum US business areas: HR, IT, Operations, Compliance• Designed and tested controls to identify findings and provide recommendations to senior management to improve risk areas

Portland, Maine Area

First of three rotations in a highly selective Fortune 500 company leadership development program intended to develop high potential talent in key areas such as client experience, sales and distribution, operational effectiveness, and risk management.As part of the Operational Effectiveness Team, successfully delivered on the design, testing, and scaling of Customer Journeys 5 & 6, which resulted in a multi-million-dollar savings and revenue impact for the company.• Core team member for two company priority initiatives expected to drive $8M - $9M in savings and $26M in revenue, and $2M in direct savings, respectively; received the CEO Award for this work• Process redesign reduced customer wait time by 50% across a 300-person organization • Led process and OM training for 200+ employees across 12 teams and 5 functional roles• Coached 12 cross-site managers on Lean Six Sigma methodology and OM tools• Effectively partnered with key business area leaders, project managers and subject matter experts to identify specific business opportunities and to address business needs and help build effective solutions

Worcester, Ma

• Analyzed risk and profitably priced new business for new large case customers (2,000+ lives)• Managed block of inforce business totaling $30.3M in premium with 107 lines of coverage• In 2015, quoted 75 lines of coverage for $27.3M, and sold $2.78M in premium• Rapidly progressed through two job levels from trainee, to associate, to underwriter• Negotiated regularly with the company’s most tenured sales professionals • Drove a novel approach to tracking and analyzing the success of new business enrollment outcomes, supporting the development of new risk and consumerism tools • Project lead to develop and implement a workflow process across two major products, increasing integrated sales opportunities

Bachelor Of Science, Quantitative Economics

Relevant Coursework: Econometric Analysis, Quantitative Financial Economics, Entrepreneurial Finance, Economic Development, Public.

Master Of Science - Ms, Data Analytics

Education record

Tufts Programs Abroad, Spring 2011