Joseph Ha Email & Phone Number

Lewisburg, Pa, Us

Leading, organizing, and planning events for a club of 60 active members that are embedded in Korean culture on campus, targeted at the freshman class (class of 2028) for two semesters in 2024

Lewisburg, Pennsylvania, United States

In my current consulting role with CycleUp Cafe, I focus on conducting research and data analysis to drive actionable insights and support strategic growth initiatives. Collaborating with a cross-functional team, I develop data-driven recommendations and reports that inform client solutions.- Conduct research and data analysis to identify trends and uncover insights that inform customer retention strategies and support growth- Work closely with team members to create presentations and reports, transforming data findings into practical recommendations for clients and senior consultants- Collaborate on case studies to solve real-world business challenges, continuously enhancing analytical, problem-solving, and strategic thinking skills- Build expertise in market analysis, client presentations, and professional communication through hands-on consulting experience

Manassas, Virginia, United States

As the primary point of contact for customers at 28 Center Auto Care, I implemented customer relationship management strategies to foster loyalty and build a substantial client base. My role focused on efficient operations, customer engagement, and support for our team’s service delivery.- Implemented CRM strategies to build and maintain relationships with over 2,000 long-term clients- Scheduled appointments and coordinated with mechanics to ensure timely service for customer vehicles, managing an average of 50+ appointments per week- Developed expertise in ALLDATA software, enabling efficient access to repair data for 50+ customer vehicles weekly, which equipped technicians with accurate information for timely repairs- Processed payments and provided billing explanations to customers, ensuring accuracy in all financial transactions and transparent billing practices

Bristow, Virginia, United States

As a 3rd-degree black belt and 7-time state sparring champion, I brought both expertise and passion to my role as a Taekwondo instructor. I designed and led Olympic-style training classes, mentoring students in skill development and personal growth, while managing program logistics to support an engaging learning environment.- Independently designed and executed training programs in sparring, board-breaking, forms, and demonstration team skills, preparing students for competitions such as the Mountain Kim Grand National 2023 Championships, where they achieved a 3rd place finish out of 50 teams- Mentored and guided over 40 students, aged 7 to 14, in both Taekwondo and academics through after-school and summer programs, fostering skill-building, discipline, and personal growth- Managed administrative tasks, including tracking student attendance, scheduling classes, and maintaining equipment inventory, ensuring smooth and efficient program operations

Customized Notion’s content organization for the content creation team using AI-prompting techniques, significantly improving workflow efficiency and speeding up video production in preparation for the rebrand launch. Led weekly team meetings to ensure content creators remained aligned with posting schedules and project tasks, achieving nearly a 95% adherence rate to deadlines and boosting team accountability and productivity. Developed content calendars to streamline the scheduling of posts, facilitating seamless communication with video editors and ensuring timely publishing.- Utilized AI-prompting techniques to optimize Notion’s platform, enhancing team workflow and accelerating video production for a rebrand launch- Led weekly team meetings, ensuring nearly 95% adherence to deadlines and improving team accountability and productivity- Developed detailed content calendars to organize and schedule posts, coordinating closely with content creators and video editors for consistent and timely delivery- Enhanced cross-team collaboration and communication, streamlining content creation and improving overall project efficiency

Centreville, Virginia, United States

Operated the cash register efficiently, processing customer transactions, refunds, and exchanges accurately – Managed high volumes of transactions during peak hours, maintaining speed and precision while delivering excellent customer service- Processed transactions, refunds, and exchanges with a focus on accuracy and efficiency, minimizing errors- Handled high transaction volumes during peak hours, ensuring quick and accurate service with no delays- Resolved customer concerns swiftly, contributing to a seamless shopping experience and fostering customer satisfaction

Bachelor Of Science In Business Administration, Finance And Computer Science

Activities and Societies: Society and Technology Residential College, Bucknell Consulting Group, Korean Cultural Association, DEI.

3.95 Unweighted

Activities and Societies: Founder of Student Success Club | Class Treasurer — JV + Varsity Soccer Player

3.6/4.0

Courses: English 111, English 112, Economics 202, and SDV 100 - College Success Skills

Education record

Selected for a competitive program, a 3-day immersive experience. Engaged with faculty and students from diverse backgrounds, attended.

Education record

Chosen for a very competitive 3 day program. I participated in Fall Perspectives on Pomona (POP) where I was flown out for free, hosted.

Education record

Chosen for an extremely competitive program featuring a four-week virtual workshop designed to support high school seniors.