Hakan Bergon Email & Phone Number

Portland, Oregon Metropolitan Area

Greater Minneapolis-St. Paul Area

Brooklyn, NY

• Lead a portfolio of accounts in support of multiple assessment and intervention contracts covering large districts and state entities. Key Responsibilities:
• Manage staff and product(s) retention and growth across current and potential customer base.
• Oversee Amplify’s partnerships in assessment contracts as a prime, as well as a subcontractor role.
• Determine sell-up strategies and work with the sales teams on potential customer growth.
• Collaborate with product teams on product enhancements and customer requests.

Brooklyn, NY

• Managed multiple formative on-line assessment programs spanning traditional as well as non-traditional engagements.Key Responsibilities:
• Developed best practices and Quality Assurance methods for a program delivering instant customer results.
• Provided source support and successful on-boarding and implementation of new and existing customers.
• Managed RFI and RFP responses and identified potential gaps for the Beacon Assessment Platform.
• Trained technical support staff on platform functionality and enhancements.

Greater Minneapolis-St. Paul Area

• Program and delivery management of large scale state and district wide assessment programs. Responsible for customer management and ensured profitable/on-time delivery of the assessment program.Key Responsibilities:
• Managed a multi-million dollar English Language Learner large-scale assessment program for over 250K ELLs.
• Created overall program schedules, oversaw and negotiated the development of department schedules. Directly supervised functional Project Managers as well as Program Office Staff. Lowered the Cost of Sales for above.
• Drove initiatives creating new Budget Developing and Tracking Process and redefined Program Management Standard Operating Procedures.

Monterey, CA

• Completed Six Sigma Black belt training through Six Sigma Academy and mentored Six Sigma Greenbelts and conducted specified project team training as well as company-wide awareness training.Key Responsibilities:
• Managed multiple Business Process Management (Six Sigma) projects leading to annual cost savings in excess of $1M.
• Defined new processes for classifying and releasing software programs. In collaboration with executive team and business owners, implemented the new processes.

Monterey, CA

• Responsible for creating and presenting winning/workable solutions for new business as well as the expansion of existing contracts for CTB’s Online Summative Assessment. Key Responsibilities:
• Defined and prioritized the business requirements for new systems development efforts and online service offerings.
• Successfully managed multiple online implementations for large-scale assessment programs; including establishing schedules, monitoring scope and progress, responsibility for developing training and customer support.
• Collaborated with CTB's senior management, program office, and product development teams with regards to on-line design requirements to meet critical business needs.

Monterey, CA

Graduate Classes In Business And Management, Mba

Master Of Science, Systems Engineering And Software Engineering (With Distinction), Engineering

Systems Engineering, Engineering