Hakan Ozbay Email & Phone Number

Dublin, IE

San Francisco, California, US

Lead Business Analyst responsible for Backlog Management and working with Product Owners for R&D and Feature Implementation. Working on the Insurance portal in the Claims processing for Absence and Disability Insurance product.

Mumbai, Maharashtra, IN

• In this role, I lead interactions and communications with potential new clients to gather required information. I also deliver superior technical support through application architectures, data migrations, user.
• Actively coordinating with the development team to interpret business needs into system requirements and develop system solutions.
• Implementing highly collaborative approaches to establish, maintain, and strengthen a positive rapport with stakeholders and business partners, while keeping them informed through updated and appropriate business.
• Providing technical leadership in mentoring and supporting the business users during user acceptance testing phases.
• Utilizing exceptional technical expertise in the development of a new company-wide platform to facilitate over 50K employees.
• Improving an application's efficiencies and performance by migrating the application to another platform.

• In this role, I contributed to strategic planning and effective resource allocation by generating and submitting data-driven management reports. Some notable outcomes in this role includes:
• Securing $1.25M in company savings through implementing a robust RESTful API solution in close collaboration with two competing vendors.
• Reducing data entry timelines by 40% through successfully onboarding new businesses to internal platforms.

Letterkenny, Co. Donegal, IE

In this role, I developed, supported, and operationalized an application to track all projects and legal matters within the compliance, risk, and law departments for Prudential.

• In this role, I analyzed, developed, tested, and improved new and existing applications in line with established specifications and business requirements. Some notable outcomes in this role includes:
• Drafting and reviewing system and software requirement specifications that successfully achieved required changes in a manageable and non-intrusive way.
• Evaluating gaps and resolving inefficiencies to enhance application system performance.

In this role, I acted as the development and project lead for the 3rd highest mission critical application in Prudential.

Bachelor'S Degree, Marketing And Engineering

Education record

Education record

Education record

Marketing, Engineering