Hakeem Alabi Email & Phone Number

San Francisco, Ca, Us

• Supporting SharePoint Administrators with design requirements for SharePoint Sites• Researched, analyzed, and resolved stakeholders’ business needs.• Requirement elicitation through interviews, documents analysis, questionnaires, requirements workshops and Joint Application Development (JAD) Sessions • Identified business and functional needs, planned and designed processes based on client’s business needs and interpreted to the Technical Teams. • Provided support, processed improvement recommendations and implementation of application enhancements. • Implemented User Acceptance Testing with focus on documenting defects, identifying bottlenecks, and executing test cases. • Worked together with project manager in tracking and managing project development process following the Agile based SDLC process. • Collaborated with business stakeholders and users to define concepts and clarify functional and non- functional requirements, understand current state of system processes, policy, and regulation to translate them into application and operational requirements, User Stories, Acceptance Criteria etc. • Handled change requests from the Product Owner without affecting the scope of project.

• Requirements gathering, refining, and translating complex high-level business needs into functional requirements and perform GAP analysis to validate interdependencies and potential risks or issues.• Actively and consistently support all Customer Operations/Business Integration initiatives to simplify and enhance the customer experience.• Facilitate communication and encourage commitment between business units and IT organizations and/or vendors to align solutions with business strategies from initial requirements stage to final implementation.• Coordinate and manage UAT, ORT, Smoke Testing, and Post-Launch support for various initiatives.• Analyze business processes, functions, and procedures to determine and assess efficiency and technical viability of solutions to business problems to meet the needs of the organization.• Sharing requirement and other project documentation through SharePoint for collaboration and ease of access.• Develop and manage project plans and detailed test plans utilizing associated project planning tools.

Computer Software Engineering

Associate Of Science - As, Criminal Justice/Police Science

Education record

Education record