Hakim Wright Email & Phone Number

• Front end mortgage underwriting of conventional conforming and non-conforming loans.
• Responsible for the review and risk analysis of individual credit profiles and all the required documents needed to meet program eligibility requirements.
• Navigating a fast-paced environment while identifying risk, setting conditions, and maintaining strong communications and relationships with Processing, Sales, and Risk Management teams to make sure all necessary.

Plano, TX

• Management of the insurance claims process and the mitigation of Chase’s financial responsibility for claimable damages on post foreclosure sale FHA assets prior to conveyance to HUD.
• Responsible for continued evaluation of the claims process to determine risk, the development of reporting documenting potential risk, and conducting process audits to identify any noncompliance with policies and.
• Management of third party vendor functions to include service level adherence, making sure that vendor expectations are met to keep Chase within government guidelines set for by HUD for timely conveyance of Chase FHA.
• Facilitation of Risk Management of a rolling population of over 200 assets
• Managing several projects in collaboration with other business partners in efforts to streamline the risk management of my primary department along with all other related teams.

Coppell, Texas

Mortgage account collection specializing in military consumer relations.

For all Chase customers I was able to determine qualification and get them started on the path of refinance. I specialized in Home Affordable Refinance (HARP) Streamline products.

Coppell, TX

Identified employee deficiencies and developed department communications that delivered training to aid in agent progression. Implemented projects for the development of job aids, process, procedures, training, and the organization of all aspects of delivering information. Cultivated agent career development through comprehensive training

Lewisville, TX

Served as a trainer for the Loss Mitigations Default Department responsible for developing, revising, and communicating procedures, and training materials. Providing and managing outlines as a guide to newly developed procedures and job aids. Also assisting in the development of policy and procedure surrounding the Home Affordable Modification Program.

Processed accounts receivable payments for loans that were in a loss mitigations status. Operation under Bank of America guidelines I applied or returned payments as procedurally directed.

Business Management, Business Administration, Management And Operations

Education record

Activities and Societies: N/A