Lead Sales Service Clerk
Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of andselling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services;Mayuse a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign anddomestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to thepublic regarding postal regulations. Provides sales and customer service support by greeting customers and explaining store layout; determining specialinterests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistancethat includes monitoring the retail line, directing customers to the self-service kiosk, Provides product and service information to customers, including informing customers regarding special offers; suggestiveselling related merchandise; promoting products based on customer needs. Provides additional information regardingproduct features and services.Handles and processes customer purchases and returns relating to products and services and may use a point of sale
