Hal Johnson Email & Phone Number

Responsible for profitability of AG Equipment Dealership including customer service, sales of equipment, parts, or service, purchasing and receiving, inventory control and pricing, customer quotes, and e-commerce sales.Key Roles and Responsibilities:►Coach and counsel 7 direct reports (team) to perform successfully and provide ongoing development of skills.►Drive accountability, new opportunity development, customer relations, and customer retention within sales team.►Developed and implemented plan to initiate online parts sales (e-commerce) in 2019. Additionally established the products offered and the lifecycle flow from start to close for online customers.►Collaborate with service/equipment departments to ensure all inventory remains in good, running condition and customer service scores are satisfactory for any service completed.►Provide safety trainings for all new team members and refresher courses.

Facilitated operation of the service department and collaborated with cross-functional teams to order parts. Managed hiring, terminations, and annual reviews of 10 direct reports.Key Roles and Responsibilities:►Increased revenue streams and profit margins leading to annual part sales of $4.5M.►Increased parts department revenue by over 150%.►Negotiated price points with vendors and sourced new vendors to alleviate a decrease in profit margins.