Sales
Current
Nov 2019 - Present
AeroLeads people directory · profile
Hala Refaat Email & Phone Number
Sales at Emaar Misr
at
Emaar Misr
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Sales at Emaar Misr
Location
Egypt, Egypt, Egypt
Company size
Who is Hala Refaat? Overview
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Quick answer
Hala Refaat is listed as Sales at Emaar Misr at Emaar Misr, a company with 611 employees, based in Egypt, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Hala Refaat.
Hala Refaat previously worked as Sales at Emaar Misr and Customer Care Team Leader at Emaar Misr. Hala Refaat holds Bachelor'S Degree, Mass Communication/Media Studies from Ain Shams University.
Company email context
Email format at Emaar Misr
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Emaar Misr
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Profile bio
About Hala Refaat
Experienced Customer Care Team Lead with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Market Research, Management, Budgeting, and Customer Satisfaction; in addition to high Persuasion and Influencing Skills. Open to work as Sales in the real estate industry. Strong support professional with a Bachelor's degree focused in Mass Communication/Media Studies from Ain Shams University.
Listed skills include Negotiation, Management, Contract Negotiation, Team Leadership, and 9 others.
Current workplace
Hala Refaat's current company
Company context helps verify the profile and gives searchers a useful next step.
Emaar Misr
7 roles
Hala Refaat work experience
A career timeline built from the work history available for this profile.
Jan 2018 - Present
Customer Care Senior Executive
- Communicating with clients through various channels (emails, calls, fax and face to face).
- Receiving all clients’ queries and filter them.
- Resolving customer issues regarding financial, finishing issues and any other complaints related to their units.
- Providing construction status to clients (for their units and for the project).
- Following up with clients on the progress of requested tasks.
- Handling complaints from clients and following up with them.
Oct 2014 - Dec 2017
Community Management Senior Executive
- Responsible for living zones (where units are ready for Handover) in all ways included security, cleanliness, access points and workers.
- Communicating with the clients.
- Implementing agreements between all parties’ construction, security, facility management and development.
- Handling owners’ complaints and requests.
- Following up with clients on the progress of requested tasks.
- Providing proper information to clients.
Feb 2014 - Oct 2014
Customer Care Tl
- Communicating with clients through various channels (emails, calls, fax and face to face).
- Receiving all clients’ queries and filter them.
- Resolving customer issues regarding financial, finishing issues and any other complaints related to their units.
- Handing over units to clients.
- Providing construction status to clients (for their units and for the project).
- Following up with clients on the progress of requested tasks.
Jan 2009 - Feb 2014
Account Manager (Dell Middle East)
- Totally responsible and fully dedicated in launching the first call center for DELL in the Middle East – from the scratch.
- Generating operational reports, CRM reports from Siebel.
- Generating Telemarketing and outbound reports.
- Generating agent performance reports.
- Handling hard calls and logging in when needed.
- Studying the operation, analyze problems and make an effective Problem solving plan.
Mar 2008 - Jan 2009
International Account Rep, General Motors Middle East (Crm)
Handling inbound calls and answering customers' sales queries. Conducting Outbound calls, marketing the client's product. Fully understand & adhere to company policies & procedures that generate personal professional credibility & trust. Respect & apply company vision & values. Answering customers' questions through Emails. Handling sales.
Jul 2007 - Mar 2008
Team & coworkers
Colleagues at Emaar Misr
Other employees you can reach at emaarmisr.com. View company contacts for 611 employees →
KN
Kareem Nasr
Colleague at Emaar MisrEl 'Alamein, Matruh, Egypt, Egypt
View →
SN
Shehab Nassar
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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EM
Eslam Marashly
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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AA
Ahmed Ashraf, Cipm
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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AG
Ahmed Gouda
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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A-
Alaies -Ar
Colleague at Emaar MisrEgypt, Egypt
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MM
Mayar Mostafa
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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IS
Ibrahim Said
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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AR
Ahmed Rabea
Colleague at Emaar MisrEgypt, Egypt
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AK
Ahmed Khairy
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
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Kareem Nasr
Colleague at Emaar MisrEl 'Alamein, Matruh, Egypt, Egypt
View →
SN
Shehab Nassar
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
EM
Eslam Marashly
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
AA
Ahmed Ashraf, Cipm
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
AG
Ahmed Gouda
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
A-
Alaies -Ar
Colleague at Emaar MisrEgypt, Egypt
View →
MM
Mayar Mostafa
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
IS
Ibrahim Said
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
AR
Ahmed Rabea
Colleague at Emaar MisrEgypt, Egypt
View →
AK
Ahmed Khairy
Colleague at Emaar MisrCairo, Cairo, Egypt, Egypt
View →
2 education records
Hala Refaat education
Bachelor'S Degree, Mass Communication/Media Studies
Bachelor'S Degree
Media Production City
FAQ
Frequently asked questions about Hala Refaat
Quick answers generated from the profile data available on this page.
What company does Hala Refaat work for?
Hala Refaat works for Emaar Misr.
What is Hala Refaat's role at Emaar Misr?
Hala Refaat is listed as Sales at Emaar Misr at Emaar Misr.
Where is Hala Refaat based?
Hala Refaat is based in Egypt, Egypt, Egypt while working with Emaar Misr.
What companies has Hala Refaat worked for?
Hala Refaat has worked for Emaar Misr, Emaar, Palm Hills Developments, Raya Holding, and General Motors.
Who are Hala Refaat's colleagues at Emaar Misr?
Hala Refaat's colleagues at Emaar Misr include Kareem Nasr, Shehab Nassar, Eslam Marashly, Ahmed Ashraf, Cipm, and Ahmed Gouda.
How can I contact Hala Refaat?
You can use AeroLeads to view verified contact signals for Hala Refaat at Emaar Misr, including work email, phone, and LinkedIn data when available.
What schools did Hala Refaat attend?
Hala Refaat holds Bachelor'S Degree, Mass Communication/Media Studies from Ain Shams University.
What skills is Hala Refaat known for?
Hala Refaat is listed with skills including Negotiation, Management, Contract Negotiation, Team Leadership, Customer Service, Real Estate, Time Management, and Sales.
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