Hala Refaat Email & Phone Number

Giza, EG

Cairo, Egypt

• Responsible for development of integration plan to create complete knowledge management system based on innovative web-based architecture. Performed needs analysis internally and for clients so that knowledge base.
• Earned customer funding through preparing technical and plain-English presentations illustrating potential of these technologies to improve productivity and quality.
• Integrated systems into existing infrastructure including Windows NT Server, Power Builder, Informix, Microsoft Exchange, and Internet Information Server with legacy systems intact.
• Networking Essentials
• Preparing presentations using power point for pre-sales purposes.
• Running demos.

• Senior member of team assigned to perform design upgrades and maintenance on distributed, real-time tactical software for various manufacturing and commercial companies.
• Preparation of Software Requirements Specification (SRS) and Software Design Document (SDD). Updated SRS by detecting and resolving discrepancies either by correcting documentation or by ordering program changes..
• Monitoring and assisting in software development.

• Current responsibilities
• Business Analysis
• Agile Expert
• Scrum Master and Product Owner
• Business Process Enhancement
• Microsoft Sharepoint

• Managing the projects and supervising +15 business consultants following Microsoft implementation methodology to achieve company targets. Having multiple area of experience makes it an easy mission to manage the.
• Presales activities (running demos, writing RFPs, writing proposals)
• Training
• Working as a solution architect
• Clients/Prospects visits follow up
• Supervising implementation reports

• Responsible for presales activities, managing product updates, marketing issues, solution building and product surveys. Utilize RDBMS, data analysis capabilities. Perform system administration, software integrations.
• Integrated Web-based commercial off-the-shelf products and process automation software into database applications.
• Justify the total cost of ownership to customers
• Attended trade shows and on-site meetings to provide technology presentations and explain alternate solutions to potential customers.
• Technical Support for products, Translation and Presales support.
• Connectivity to ERP Package using Crystal Reports, VB, Ms Access.

• Performed wide-ranging on-site duties to develop, configure, support, integrate and maintain systems. Managed projects and worked hands-on within teams to provide solutions that satisfied stringent client needs..
• Installed Power builder application / Sybase Database running on Windows NT Server Configured and implemented to coexist with other client applications including Informix application on Unix platform.
• Provided windows connectivity to Unix server.

Bachelor Of Commerce - Bcom, Accounting

Bachelor'S Degree, Accounting And Business/Management, Very Good

Bachelor, Accounting Department

Certificate, System Analysis & Design

Certificate, Windows Nt Server & Workstation