Haley Arnott Email & Phone Number

With over 14 years of progressive experience in sales, business, and operations, I am a customer-centric and results-oriented leader who can drive revenue growth, optimize performance, and enhance customer satisfaction. My core competencies include uncovering business problems, providing exceptional consultative selling, developing and implementing sales and operations processes, and leading and engaging cross-functional teams.As the founder and former director of sales and operations of The Good Hound, a thriving dog walking and training enterprise, I pioneered, developed, and established the business from the ground up, achieving an impressive annual revenue of over $500K and consistently growing the market share by 10-20% year after year. I managed a substantial workload of 120 clients weekly and effectively oversaw a team of eight staff members, spanning across training, sales, marketing, financial management, and overall business operations. I also optimized the business through selecting and implementing two comprehensive CRM systems, which enabled meticulous management, from revenue and sales reporting to monitoring client interactions. As the product owner, I ensured that the platform met the needs and expectations of the business and the customers. Additionally, I implemented a training program for the sales team, focusing on prospecting and lead development techniques to drive revenue growth. I provided people leadership through hiring practices, training/coaching, evaluations, and fostering a healthy team dynamic, strong company culture, and enhanced work performance.

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  Berklee College Of Music

  Music Business And Management