As Manager of Account Strategy Operations, I am responsible for leading project planning, coordination, and client interactions to ensure successful project delivery and strategic account management process implementation. The Manager will seek to implement into the department's best practices and digital resources to support on-time product delivery and project milestone achievement. This role involves collaborating with internal and external stakeholders, engaging with clients to gather feedback and drive project success, and identifying criteria to improve account service delivery. The Manager will also focus on strategic development, success metric tracking, and continuous improvement to achieve client satisfaction and project goals through the execution of new and existing team member training development.
Listed skills include Leadership, Customer Service, Microsoft Office, Management, and 7 others.