Haley Hoffman Email & Phone Number

Kansas City, Mo, Us

Overland Park, Kansas, Us

Create project plans and outlines in collaboration with internal stakeholders.Conduct research with internal stakeholders to establish project goals and acceptance criteria.Coordinate project team activities, including internal build and beta testing approval.Interact with clients to document and test project steps, gather feedback, and share improvement plans.Lead client discovery sessions and provide demos based on acceptance criteria.Assist with account escalation and troubleshooting efforts by collaborating with internal departments for delivery and execution transparencyPrimary stakeholder executing ongoing Client Satisfaction initiatives and responsible for the maintenance and reporting of the program. Leads the establishment of client roadmaps for new and existing clients through onboarding and renewals.

Overland Park, Kansas, Us

Responsible for management, mentorship, training, development, and team building for the Account Strategy Coordinator team.Manage and provide strategist oversight to a desk of client partners that is primarily encompassed by upper-tier accounts.Proactively identify account opportunities to expand Account Strategy Coordinator portfolio assignments with an emphasis in revenue growth.Promote collaboration with internal and external resources to ensure the highest level of client satisfaction and growth.Monitor short-term and long-term optimizations and development of product performance and client opportunity.Create, present, and execute customized strategic growth plans for assigned client partners.

Overland Park, Kansas, Us

Manage and provide strategic oversight to accounts.Communicate and coordinate all agency resources to ensure the highest level of client satisfaction and growth.Formulate metrics to measure company and client success.Monitor short-term and long-term optimizations and development of product performance and client opportunity.Create, present, and execute customized strategic growth plans.Accountable for client growth and retention. Research and stay up-to-date on marketing and industry trends.

Overland Park, Kansas, Us

Manage and provide strategic oversight to accounts.Communicate and coordinate all agency resources to ensure the highest level of client satisfaction and growth.Formulate metrics to measure company and client success.Monitor short-term and long-term optimizations and development of product performance and client opportunity.Create, present, and execute customized strategic growth plans.Accountable for client growth and retention. Research and stay up-to-date on marketing and industry trends.

Overland Park, Kansas, Us

Manage and provide strategic oversight to accounts. Formulate goals and objectives to measure company and client success. Monitor short-term optimizations and development of product performance and client opportunity. Execute customized strategic growth plans.

Overland Park, Kansas, Us

Communicating with multiple clients on day to day tasks to build and execute campaigns. Provide strategic oversight to provide solutions to client’s problems. Established goals to measure company and client success. Assisted senior-level managers on tasks when needed.

Ames, Iowa, Us

Assisted students and faculty with problems they had regarding their Iowa State University ID. Answer any questions or concerned asked as problems would arise. Seek out to my supervisor to further my learning of the organization.

Buffalo, Ny, Us

Actively posted daily on the Target Field Food account @TFEATS. Analyzed activity each month and provided reports to present to executives. Create and run the Target Field Food Instagram account @tasteoftargetfield. Respond to complaints received from customers via social media and also face-to-face. Assist the Catering Manager in her duties.

Memphis, Tn, Us

Purchased equipment for technicians and answering phones to provide help to technicians and homeowners. Answered phone calls that regarded problems with receiving equipment. Assisted technicians with changing orders and returns. Problem solved in order to answer customer's questions.

Bachelor Of Arts - Ba, Advertising, General Business

High School