Haley Johnson Email & Phone Number

Brentwood, Tennessee, United States

Specializes in eLearning, SCORM, and Custom Content Training.-Meets with existing and potential clients, communicates with customers via phone, email, and teleconference, conducts needs assessments, advises customers on suitability of products and solutions based on their technical needs, prepares proposals, negotiates pricing and contracts, and develops strategic plans related to the customer and the proposed solution-Develops proposals, conducts demos, and manage RFP/RFI and contract processes-Delivers product demonstrations and sales presentations via web conferencing and onsite visits-Champions client relationships from engagement, needs assessment, presentation, contract negotiation, order, implementation through delivery-Provides feedback from customers and key internal stakeholders including marketing, development and support services to protect and/or enhance the value proposition to ensure stability to and opportunity for expanded partner relationships

Nashville, Tn

-Established and maintained effective relationships with Managing Partners of Lawfirms via email, phone, and in-person.-Coordinated and arranged client meetings, appointments, and conferences for CEO.-Assisted with the preparation of presentations and pitches for prospective clients.-Created and maintained client databases and mail lists using Salesforce.

Nashville, Tn

-Recruited, selected, trained, assigned, scheduled and coached employees-Communicated job expectations; planning, monitoring, appraising and reviewing job contributions-Planned and reviewed compensation actions; enforcing policies and procedures-Contributed operations information and recommendations to strategic plans and reviews; prepared and completed action plans; implemented production, productivity, quality and customer-service standards; resolved problems; identified trends-Accomplished operations and organization mission by completing related results as needed-Communicated customer issues with operations team and devised ways of improving the customer experience, including resolving problems and complaints-Built alliances and partnerships with other organizations