Haley North Email & Phone Number

Spartanburg, South Carolina, United States

• Handle billing for our ongoing AT&T BAU SVA designs, fielding, and permits.• Supported project managers by managing job assignments and updating job lists with accurate designer information.• Oversaw the fielding department for AT&T BAU and Lightgig contracts, assigning fielding packages and managing fielders to ensure timely collection of field notes.• Maintain supplies for the office building, and staff. • Assist the VP of Engineering with various administrative tasks.

Greer, South Carolina, United States

• Managed outage investigations and technician dispatching, ensuring effective response to service disruptions.• Provided regular updates on ongoing outages by communicating with technicians.• Handled Single Customer Outages by uploading and managing job data throughout the day.• Processed departmental emails to address job requests, escalations, and technical issues.• Proficiently managed incoming phone calls, coordinating with technicians and emergency dispatchers as needed.

Greenville, South Carolina, United States

• Conducted load calculations to assess the viability of utility poles for additional attachments, utilizing Ocalc software for simulations.• Generated detailed reports on pole data for design engineers based on successful load capacity tests.• Trained and supervised a team of four, assigning tasks and ensuring efficient workflow.• Surveyed utility poles in the field to gather data for load calculations, ensuring accuracy and compliance with safety standards.