Haley Hernandez Email & Phone Number

Ponchatoula, LA, US

Boston, Massachusetts, United States

Driving appraisal innovation with modern appraisal management software for mortgage lenders and residential appraisers.

Hammond, LA

• Perform Residential Real Estate Appraisals for all of Southeast Louisiana for local banks, mortgage companies and the general public.
• Developed strong relationships within the Mortgage community, increasing business potential.
• Utilize industry and product knowledge to position solutions and ensure customer success.
• Extensive knowledge of real estate development and real estate project management.
• Excellent ability to work in a fast-paced, remote team environment with a focus on delivering monthly results.
• Strong energy, positive attitude, and results-driven approach.

Hammond, LA

• Start Up Mobile Bartending Business that I created myself! I decided to sell her at the end of 2022 after 3 successful years!
• Founded and independently operated a highly successful mobile bartending service, providing premium bartending services for private events, weddings, and corporate functions.
• Developed and implemented a comprehensive business plan, including marketing strategies, client acquisition, and event coordination, resulting in consistent growth and profitability.
• Managed all aspects of the business, including client consultations, event planning, staff hiring and training, inventory management, and financial administration.
• Built a strong reputation for delivering exceptional customer service, professionalism, and attention to detail, leading to a high rate of repeat and referral business.
• Developed and maintained relationships with a wide range of clients, including event planners, venues, and individual customers, ensuring satisfaction and exceeding expectations.

Baton Rouge, Louisiana Area

• Performed flood claims for the Restore Louisiana Program
• Knowledgeable in Residential Construction
• Knowledgeable with Insurance Policy Structure & Conditions.
• Proficient in Xactimate
• Excellent communication and interpersonal skills for explaining policy guidelines and claim outcomes.
• Extremely efficient with time management and organization. Closed out an average of 15 claims weekly for Restore Louisiana.

Hammond, LA

• Worked Catastrophe Insurance Claims, negotiated settlements and approving payments in a Call Center environment.
• Knowledgeable in Residential Construction and negotiating with Contractors for optimum results.
• Knowledgeable with Insurance Policy Structure & Conditions.
• Proficient in Xactimate
• Excellent communication and interpersonal skills for explaining policy guidelines and claim outcomes.
• Extremely efficient with time management and organization. Closed out an average of 10 claims daily while working for State Farm.

• Perform Residential Real Estate Appraisals for all of Southeast Louisiana for local banks, mortgage companies and the general public.
• Successfully performed residential real estate appraisals for clients in Southeast Louisiana.
• Developed strong relationships within the mortgage community, increasing business potential.
• Demonstrated leadership in organizing, setting priorities, and managing activities to accomplish multiple responsibilities.

Metairie, Louisiana, United States

• Hospice Marketer for Laplace, Kenner, Metairie, the Westbank and the Northshore.
• Responsible for maintaining current referral sources and acquiring new clients bydeveloping relationships with Nursing Homes, Hospitals, Physicians, Assisted LivingFacilities & community based programs.
• Increased growth 70% by developing relationships in Nursing Homes & Assisted Livingfacilities and used them to create a niche market.
• Host monthly Support Groups in several Assisted Living facilities on theNorthshore/Southshore.
• Consistently achieves monthly quota for admissions and surpassed goals to receivebonus.
• Identified, developed and maintained key relationships within the medical community.

Covington, Louisiana, United States

• As the Commercial Account Manager, I handled all Commercial Pest Control business in a multi-parish market. Commercial Pest, Sanitation, and Chemical self-generated sales in a B2B environment whilemanaging new and.
• Successful relationship building and marketing of local area Contractors which led toadditional monthly sales.
• Specifically targeted physician offices & large community hospitals which led tonumerous record breaking contracts by penetrating multiple layers of management.
• Made numerous high dollar sales to many local Restaurants, Manufacturing Plants andDistribution Centers in St. Tammany & Tangipahoa Parish due entirely to cold calling skillsand word of mouth.
• Selectively sold a local parish jail, a 1200+ inmate facility, and arranged services to startin a 2-week time frame.

• Regional Purchase Manager ~ September 2000 – May 2006Experienced in Call Center Management, mortgage origination, processing, closing, and post-closing follow up with successful marketing of Realtors, Contractors, and.
• Originated and Funded $500k-1 million monthly & accomplished a 90+% closing rate on qualified prospects.
• Promoted to Purchase Specialist and led the region as #1 Purchase Specialist for new home purchase loans.
• Promoted to Regional Purchase Manager after 5 months where I oversaw Sales Operations and served as a regional advocate on difficult purchase loans/customer situations for 7 call centers/branches.

Marketing/Construction Technology

Nutritionist