Haley Mcclelland Email & Phone Number

Chevy Chase, Maryland, United States

• Manage Contract Management Operations team whose responsibilities include handling contract amendments, correcting contract errors, credits, refunds and ensuring sales credit/bookings are accounted for correctly.
• Provide sales support to sales team members by making approvals and answering questions related to business rules and processes.
• Participate in end to end testing of new CRM and Salesforce instance.
• Make business decisions to drive efficiencies across the Revenue Organization.
• Work cross departmentally to develop new business rules and processes to better handle situations with our users and employees.
• Manage both people leaders and independent contributors, and focus on their career growth and development.

• Manage Contract Management Operations team whose responsibilities include handling contract amendments, correcting contract errors, credits, refunds and ensuring sales credit/bookings are accounted for correctly.
• Provide sales support to sales team members by making approvals and answering questions related to business rules and processes.
• Participate in the launch of a pilot program testing a new marketplace strategy.
• Hired, onboarded and trained a brand new team under my organization.
• Work cross departmentally to develop new business rules and processes to better handle situations with our users and employees.
• Manage both people leaders and independent contributors, and focus on their career growth and development.

Chevy Chase, Maryland, United States

• Manage Delivery Billing Operations team whose responsibilities include handling contract amendments, correcting contract errors and ensuring sales credit/bookings are accounted for correctly.
• Provide sales support to sales team members by making approvals and answering questions related to business rules and processes.
• Responsible for interfacing with end users to understand feature requirements and/or support users.
• Oversee the sales team’s compliance with contracts and Salesforce.com processes.Responsible for interfacing with end users to understand feature requirements and/or support users.

Potomac, MD

• Provided assistance to the wedding planner and all other event staff members.
• Created displays for the ceremony and reception sites.
• Manage time by directing vendors/guests according to the timeline and making adjustments/improvisation as needed.
• Assisted the vendors before, after, and during the reception.
• Demonstrated excellent organizational and leadership skills.

Chevy Chase, MD

• Review sales contracts and transactions to ensure data accuracy
• Provide sales support to sales team members by answering questions related to business rules and processes
• Oversee the team’s compliance with contracts and Salesforce.com processes
• Responsible for interfacing with end users to understand feature requirements and/or support users
• Led company wide trainings for sales team members on CRM usage, Salesforce.com usage, business rules and sales processes
• Worked collaboratively with the sales team and other teams/departments to build reports & dashboards, custom fields, objects, page layouts, validation rules, workflows, etc.

Chevy Chase, MD

• WeddingWire, Inc. is the leading global online marketplace connecting consumers with events and creative professionals. Operating within a $200 billion industry, WeddingWire, Inc. hosts 10 million monthly unique users.
• Full-cycle Sales with a focus on new business growth.
• Use a highly consultative sales approach, promote WeddingWire products and services.
• Maintain a high degree of WeddingWire product and service knowledge and expertise.
• Promote and enhance company reputation by providing a professional, positive customer experience.

Washington D.C. Metro Area And Columbia, South Carolina

• Ran and assisted with appointments and fittings, then followed up with brides and updated accounts.
• Contacted designers to place dress orders and charged credit cards.
• Answered phone calls and email correspondence to set up appointments or solve issues.
• Checked received dresses for correctness and shipped them out accordingly.
• Learned how to operate Agiliron, Quickbooks and a FedEx label generator.
• Maintained the showroom by ensuring that all dresses had tags with accurate information and were organized correctly.

Bethesda, MD

• Be part of team that handles our client relationships and regularly executes industry leading strategic digital initiatives.
• Balance projects spanning multiple clients simultaneously
• As a project ‘owner’ you will be responsible for the leadership of projects assigned to you from inception to completion
• Assist with leading the team of individuals assigned to your projects and help negotiate multiple relationships between each project – with clients, programmers, team members or executives
• Continuously analyze your projects to remove road blocks both internally and externally
• Help move the Project Management Team forward by helping refine and improve our internal processes

Columbia, South Carolina Area

• Attend monthly webinars and complete monthly reflections.
• Endorse studying abroad on campus while promoting API programs by planning and executing events.
• Reflect on personal study abroad experience in order to develop methods to apply skills acquired to future plans.

Bethesda, MD

Assist with preparations for annual upcoming meetings, research grants to apply for

Rockville, MD

• Greeted the guests as they enter the door.
• Sat the guests or directed them to the bar area.
• Made reservations and kept the floor plan/computer system organized.
• Answered phones, directed calls, and answered questions regarding private dinning events and basic information about restaurant specials and happy hour deals.

Bethesda, MD

• Facilitated and managed publication orders.
• Compiled data regarding the companies contact list, seminar and conference surveys, and publications.
• Organized storage rooms and file cabinets.
• Developed an excellent knowledge of Word, Excel, and several other online databases.
• Fielded phone calls and contacted any of our suppliers when necessary.

Bethesda, MD

• Provided assistance to the wedding planner and all other event staff members.
• Created displays for the ceremony and reception sites.
• Managed time and insured the wedding party and vendors were aware of the timeline.
• Assisted the vendors before, after, and during the reception.
• Demonstrated excellent organizational and leadership skills.

Bachelor'S Degree, Psychology, 3.9

Activities and Societies: Campus Crusade for Christ, National Society of Collegiate Scholars

High School, Weighted: 4.5, Unwieghted: 3.86

Activities and Societies: Pom Squad