Haley Edwards Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Deploy and enhance standardized and repeatable processes to mature how ETS delivers and collaborates. Key responsibilities include Project Management, Agile Scrum Delivery Framework, Portfolio/Demand Management, Annual Project Budget Planning, ITSM Delivery Framework and Continuous Improvements, Cross-Systems Business & Data Analysis, ETS Communications Guideline Management, ETS Performance Metrics Management, User Experience Management, and ETS Strategy Execution.

Atlanta, Georgia, United States

Atlanta, Georgia

Concentric Value is an Information Technology (IT) professional services company, providing IT strategy and planning, project/program management and SDLC management services. Concentric Value enables clients to succeed by providing the highest quality service to meet client’s goals and objectives.

Brookhaven And Surrounding Areas

Tutor Doctor is the fastest growing “in-home” private tutoring franchise worldwide. Tutor Doctor delivers a one-to-one in-home tutoring service designed to help students of all ages and subject levels. Tutor Doctor starts with an in-depth academic and learning style assessment in order to create a custom program and to find the perfect match between the tutor and student. In addition to working with the students’ current curriculum, Tutor Doctor’s Academic Game Plan focuses on the development of key executive functions, such as organizational skills, time management and task prioritization, to help students become high performers in school and in life. Tutor Doctor also collaborates with the students’ current teacher, while keeping open lines of communication with parents throughout the process. In addition to providing school-age students with tutoring in various subjects, Tutor Doctor helps students get ahead and prepare for more advanced challenges, such as honors classes, and ACT/SAT test preparation. Tutor Doctor has also proven valuable for the rapidly growing home-schooled population, as well as for seniors wanting to learn technology skills.

Atlanta, Ga

Responsible for corporate functions project delivery, client management, financial management, vendor management, and strategic planning, aligned to partner with finance, legal, real estate, tax and audit business functions. Strong collaborator and relationship-based leader who cultivates close alignment with business, IT and vendor partners. Increased business partner satisfaction levels through close communication, transparency and process improvements. Oversees the delivery of a wide range of projects, including complex projects to deploy new vendor solutions, minor enhancements, and upgrades to existing applications from conception through implementation. Maintains and enhances 40+ applications including Sarbanes-Oxley (SOX) and Financial Oracle R12 eBusiness Suite systems; ensuring data integrity across applications and proper SOX and internal controls. As needed, report and resolve self-identified issues on control gaps. Manages demands from supported business functions, prioritizing based on business justification, cost benefit analysis and available team capacity. Demands range in sizes from small enhancements to large complex projects. Defined and executed multiple vendor contracts ranging from $0.6M to $1.9M SOWs in T&M/Unit Priced and Fixed Priced formats, and manages vendor performance against SOW terms and conditions. Successfully achieved financial budget of $9.5M in 2015, and $11M in 2016. Evaluated and developed people through continuous feedback, accountability and training. Strong believer in transparency and rewards-based motivation for high quality work. Developed and was implementing 3 year human capital strategy to realign intellectual properties from strategic vendor partners to employees through attrition, team structure reorganization and cross training.

Responsible for execution of IT strategy, financial management, vendor management and day to day operation of Global Business Intelligence and Development Operations (DevOps) Organizations. Managed execution of IT strategy, leading the analysis and recommendation on high-impact efforts such as global site footprint reduction to understand resource locations and skillset availability to recommend site closures, major organization restructure to analyze impacts and implement realignment of processes and data global business intelligence roadmap to define technology stack and deployment strategies, rapid staffing onboarding of 250+ niche skills utilizing multiple vendors within 8 months to meet new strategic technology demands. Achieved financial target of $69M by closely monitoring the details with segment owners and financial analysts, applying disciplined and focused management of productivity opportunities, risk mitigation and headcount management. Successfully managed monthly capacity management process with segment owners and capacity analysts for 750+ resources. Created and managed Monthly Business Reviews to communicate financials, operational metrics and special topics tailoring. Led the organization’s Balanced Scorecard process to effectively translate end state goals to actionable deliverables, and create dashboards to measure progress against stated goals. Successfully delivered results by motivating the team to deliver best-in-class solutions through continuous coaching and mentoring, and by fostering relationships with both IT and business partners in a matrixed organization. Partners with strategic vendors to achieve the most effective and efficient use of resources, and seeks financial savings through location movements, fixed bid contracts, and skills optimization.

Responsible for portfolio management as the primary client liaison for North America Business Intelligence organization supporting the Finance vertical, the Home Depot, Macy’s and Oil/Gas portfolios/function. Built and cultivated relationships with clients and IT partners to effectively deliver projects, provide production support and meet other ad-hoc business needs. Oversaw and managed delivery of multiple projects such as: strategic Finance Hyperion project to build a centralized Finance budgeting, forecasting, analytics and reporting platform, with objective to reduce process inefficiencies and yielding business benefits of $400k per year expense and 4 FTE saves. Deployed Hyperion Planning, Essbase and Web Analysis tools; The Home Depot operations project to consolidate multiple existing store credit reporting into a manageable and actionable report to drive credit sales and achieve credit penetration goal of 28%; strategic Oil/Gas project to consolidate credit card processor from TSYS to FDR to reduce IT expenses and to streamline processes with business benefits of $5.9 million EBIT. Client focused leader who can navigate the challenging environment of demanding clients while balancing the needs of both client and IT. Managed portfolio demands against resource capacity supply, prioritizing based on business justification and cost benefit analysis. Tracked and monitored production SLAs for system performance and stability. Monitored project adherence to established implementation methodology for quality, repeatability and efficiency set by the Project Management Office (PMO). Scored consistently above 95% on Project Quality Assurance Reviews. Communicated and coordinated events impacting clients. Successfully led and motivated diverse team in a matrixed organization to provide best-in-class solutions to meet shared business goals through coaching, mentoring and continuous feedback.

Successfully delivered key projects within scope, schedule and budget. Conferred and collaborated with both business and technical teams to define achievable project plan, resource plan, and project milestones along with project detail schedule, communication plan and status reporting. With strong customer focus, managed client expectation through establishing and maintaining a high level of trust and confidence, and continual communication. Resolved conflicts with team members to ensure appropriate solutions are identified in a timely manner. Proactively identified and mitigated project risks and issues.

Responsible for delivering projects within scope, schedule and budget. Conferred and collaborated with both business and technical teams to define achievable project plan, resource plan, project milestones along with project detail schedule, communication plan and status reporting. Managed client expectation through establishing and maintaining a high level of trust and confidence, and continual communication. Successfully led and motivated diverse teams to achieve high performance to provide best-in-class solutions for the defined scope. Single point of contact for all project delivery-related requests and issues including change management. Resolved conflicts with team members to ensure appropriate solutions are identified in a timely manner. Proactively identified and mitigated project risks and issues. Prepared project cost estimates and presented to clients for go/no-go decision, and subsequently monitoring and managing budget vs. actuals. Ensured that project execution followed established implementation methodology and processes to ensure quality, repeatability and efficiency.

Responsible for software development through all phases within the Software Development Life Cycle (SDLC). Defined and documented technical requirements based on business functional requirements. Created detailed design based on technical requirements including database modeling and reporting tool configurations. Coded in various program languages and reporting tools, and built database objects. Led and participated in peer reviews and code walk-throughs and resolved any issues found. Developed test plans for unit, system and regression testing and executed the plans accordingly. Led the performance testing and performed system tuning based on results. Implemented the solution into production and provided post-implementation support. Led troubleshooting and debugging of issues found within the system. Monitored system for stability and performance, and resolved any performance issues.

Mba, Business Management

Bba, Information Techology

Activities and Societies: Zeta Tau Alpha, Greek Panhellenic Council