- Build, improve, and maintain relationships with clients, leaders, managers, employees, and prospective team members and contractors- Participate in team development and day-to-day management of assigned direct reports, including reviews, one-on-one meetings, hard and soft skill development, progressive disciplinary processes, operational procedures, and promotions for others- Contribute to management-level discussions and meetings on day-to-day and growth-focused initiatives- Develop and implement training opportunities and documentation for direct reports and other team members and clients related to account services- Maintained responsibilities from role as Account Manager

- Primary point of contact and communications lead for a portfolio of clients.- Build strong, long-term client relationships and maintain frequent contact.- Represent our client's interests internally with a clear understanding of their businessobjectives.- Ensure all client deliverables and projects are within budget, timeframe, and scope.- Contribute to the quality review and editing of client deliverables and presentations aswell as business development proposals.- Schedule and lead client meetings and calls and create and send agendas and recaps.- Keep detailed notes from client meetings to share action items with the team, and recapswith clients.- Collaborate with the internal team to develop proposals, statements of work and otherrelated client contracts.- Work to improve the client service model, organize tasks and files, and define accountmanagement best practices and processes.- Work with team members and other internal departments to ensure the company meetsclients’ expectations ensuring quality work is performed on time and budget.

• Manage high-level internet marketing campaigns and advertisements• Perform in-depth analysis of Facebook and Google Ads campaign metrics and optimize advertising strategies • Manage and retain positive client relations through creative trouble-shooting, and opportunity identification• Internal liaison between client and Marketing team members• Track client projects and record all client deadlines throughout campaign

• Establish and maintain business relationships with employees, clients, and healthcare providers• Prioritize and monitor the completion of tasks on a daily and weekly basis• Manage technology projects from inception to completion• Oversee updates to the company website

• Promote events through internal and external marketing• Create and post content for social media outlets

• Able to lead a variety of group fitness classes (including: cycle, power pump, and toning classes)• Sufficiently create program design for all fitness levels• Schwinn Cycle Certified

• Communicate with club members and employees• Responsible for handling all transactions