Hali Clarke Email & Phone Number

Northampton, England, United Kingdom

As Customer Success, I work closely with my colleagues to deliver great customer service by efficiently answering queries and solving problems. My day to day duties include supporting clients with enquiries/issues, configuring hardware, testing new projects/releases, setting up systems and onboarding customers. I enjoy the problem solving and challenging aspects of this job which push me out of my comfort zone. Everyday, I look forward to sharpening my customer service and IT skills as… Show more As Customer Success, I work closely with my colleagues to deliver great customer service by efficiently answering queries and solving problems. My day to day duties include supporting clients with enquiries/issues, configuring hardware, testing new projects/releases, setting up systems and onboarding customers. I enjoy the problem solving and challenging aspects of this job which push me out of my comfort zone. Everyday, I look forward to sharpening my customer service and IT skills as well as developing my knowledge within the Plastics Industry. Show less

Northamptonshire, England, United Kingdom

During my time as Duty Manager at Boost Trampoline Parks, I led a team of around 30 staff members and worked alongside them to deliver great customer experience. My responsibilities included safety and building checks, setting and exceeding monthly/weekly targets to upsell merchandise and conducting staff meetings/training activities.

Northampton, England, United Kingdom

I worked as a Contact Centre Agent to aid with any enquiries or issues remotely. My role included answering the phones, responding to emails, dealing with complaints and booking/planning birthday parties.

Northampton, England, United Kingdom

Being promoted to Supervisor gave me responsibilities such as being a key holder, leading a team and giving First Aid.

Northampton, England, United Kingdom

During these 3 years, I worked mainly as a Receptionist. I then become a Court Monitor, Party Host and Café Assistant with the goal of delivering excellent customer service to ensure customers had a safe and memorable experience.

It, Psychology, English Language

Computer Science, Pe, History, 9 Gcse'S A*-C

Activities and Societies: Captain of the rounders and netball team