With 20 years of experience in the bio-pharmaceutical manufacturing industry, I am a quality manager who previously specialized in plasma procurement quality assurance, compliance, and continuous improvement. I hold four certifications from the American Society for Quality (ASQ), demonstrating my proficiency and dedication to the field of quality management.As a regional quality manager at Grifols, I provided leadership and oversight for multiple plasma center locations, conducting on-site quality audits and driving quality improvement projects. I ensured compliance with state, federal, customer, and company regulations, tracking and investigating compliance incidents, and hosting internal/external inspections. I applied coaching techniques and tools to support managers and team members in improving performance and quality deliverables. I attained KPI scores across all sites that exceeded company driven expectations on multiple occasions.I also have a proven track record of mentoring and training new leaders and quality assurance professionals, as well as achieving benchmark center status for employee development, plasma collections, and employee retention. I have received multiple company sponsored awards in the categories of operational, quality assurance, and training excellence. I have demonstrated expertise in regulatory affairs, ensuring timely submission of notifications and maintaining a current understanding of compliance standards. I am passionate about supporting an organization's commitment to continuous improvement, compliance, and culture.