Hallie Kellerman Email & Phone Number

Helena, Montana, United States

**Laid off due to COVID-19· Hired, trained, supervised and evaluated youth program team members· Planned, designed and managed year-round programming· Developed and implemented new and recurring curriculum with grant compliance· Managed youth program budget and spending· Formed successful partnerships and coordinated project details with partners from various agencies – BLM, Forest Service, National Park Service, etc.; around the state of MT· Experienced in managing several projects and tasks, while working with multiple teams across the region and state· Knowledge of wildlife conservation principles and ecological processes· Developed risk management systems and programming to be implemented organization wide· Effectively participated in the management of crisis situations as needed, helping to rework systems to more successfully meet the needs of the program· Proficient in Customer Relationship Management (CRM) tools – Salesforce and iCIMS

Helena, Mt

· Assisted with the hiring, training, supervision and evaluation of MCC Youth Program Leaders· Designed and applied a 7-week Leadership Development Program for 12 Youth Crew Leaders to include youth programming skills, effectively managing risk in an outdoor setting, and technical conservation work skills· Accomplished recruitment strategies to enroll over 100 youth, ages 12-17, almost 50% being rural Montana youth· Ensured high quality of MCC programming; developed thorough knowledge of MCC program objectives as well as education and training curriculum · Implemented systems for effective, professional communication with parents/guardians, project partners and community members · Effectively participated in the management of crisis situations as needed, helping to rework systems to more successfully meet the needs of the program· Efficiently organized regional MCC youth program systems

Raleigh, Nc

· Coordinated and provided day-to-day management of five, region-based sites with 10 staff· Created and organized gear and equipment inventory systems· Provided direction and support to site leaders and members, including ongoing training, feedback, and periodic written evaluation, emergency response follow-ups, and program evaluations· Relayed information about upcoming events, resources, and teen involvement to parents and guardians

Raleigh, Nc

· Supervised seven, region-based sites with over 400 participants and 40 staff· Coordinated staff schedules, program activity schedules, and transportation schedules· Developed individual’s leadership skills and behavior management strategies through programming and trainings· Oversaw the planning and implementation of a safe and quality youth enrichment program · Conducted program, site, and staff evaluations with feedback

Missoula, Mt

· Provided leadership and mentoring for youth programs in an engaging outdoor education environment · Managed emergency contact files, parental communication and crisis mitigation· Planned, coordinated, and supervised 1 overnight camping trip on a weekly basis· Designed and delivered training lessons to all camp attendees on proper technical safety techniques and basic policies for equipment and environmental hazards

Missoula, Mt

· Developed and introduced a streamlined staff training manual for new employees· Maintained outstanding customer service while attending to reservations and bookings· Oversaw financial operations during shift transitions

Denver, Colorado

· Conducted B2B outreach resulting in $70,000 donated towards energy bill assistance and program maintenance for underprivileged families· Organized and planned several educational excursions and informative programs for groups of 20-50 students· Outlined, coordinated, and lead multiple workshops, staff training course and events for community members and students

Raleigh, North Carolina Area

· Supervised and managed aquatics center operating procedures on a daily basis· Directed 10+ staff members during daily operations at aquatics center during peak season · Resolved patron concerns regarding: rules and regulations, staff performance, swim lesson schedules, and overall facility satisfaction

- Plan and organize an educational, day-long, event for high school teenagers about sustainable issues and solutions- Research and apply for grants

- Instruct all swim lesson participants and ensure the safety of the participant in class- Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies.- Instruct and evaluate students participating in swim lessons- Submit completed report cards, skills sheets and attendance information on time- Act immediately and appropriately to secure safety of patrons in the event of emergency.- Present professional appearance and attitude at all times, and maintains a high standard of customer service.

- Elected position- Maintained chapter attendance at all events- Transcribed chapter minutes after meetings- Developed and implemented "points system" to increase chapter attendance