Hallie Neumann Email & Phone Number

New York, United States

New York City Metropolitan Area

Team & client management: interact with Prior members and utilize destination knowledge and expertise to design and create bespoke itineraries, collaborate with and challenge travel designers to think creatively.Oversee international team of travel designers and operational experts across the globe. Ensure collaborative teamwork, sales goals and supplier relationships all work together to help elevate the PRIOR brand, increase sales and client retention.Operational strategy: oversee and participate in the build-out of internal systems to improve efficiencies and connect sectors. Work cross functionally to scale operations on a company wide basis.Sales strategy: assist the membership team to increase productivity and formulate annual strategy. Lead and motivate the bespoke travel team to meet annual revenue goals.

New York City Metropolitan Area

PRIOR is a world of curious travelers who seek cultural immersion and connection through wonder-filled experiences across the globe. We approach travel with conviction, creating extraordinary experiences and editorial that celebrate and conserve what is beautiful, endemic and rare in world cultures.Directly manage our bespoke department (operational team members + ravel designers). Work in conjunction with our Membership team to bring in sales and service our bespoke members. Implement our destination and training procedures across bespoke and operations and work one-on-one with our team members every day to ensure that proposals are sent out in a timely manner, communication is streamlined between membership, operations and our local partners and that the Prior voice and edit is reflected in our curated itineraries.

Barcelona Area, Spain

Team management & customer success: supervised the operational and client experience teams across 21 countries, overseeing all aspects of product delivery and troubleshooting while safeguarding brand consistency and company service standards.Global expansion: relocated to Barcelona to lead European expansion (9 countries); sourced relevant talent to build team and managed product control. Strategic partnerships: represented Blue Parallel as brand ambassador at key industry events. Cultivated strategic industry partnerships driving repeat business and referrals. Business development: designed annual business development strategy with CEO to obtain revenue objectives and allocate investments. Content creation: hosted monthly webinars designed to increase lead gen and educate travel advisors on key destinations. Helped educate partners on how to build their destination expertise and oversaw copy for email newsletters and social media stories.

Buenos Aires, Argentina

Team & account management: supervised the operational and client experience teams for the Latin America market (12 countries), overseeing all aspects of product delivery. Reviewed and approved all project budgets to meet company profitability forecast.Business development & marketing: implemented new marketing strategy to help drive sales, grew lead gen & successfully exceeded sales goals.

Rio De Janeiro Area, Brazil

Regional expansion: operated as a lead program manager on a two year project in Brazil. Successful project outcome led to repeat business with top client. Project & team management: leveraged tri-lingual skills and managed all 2014 World Cup trips throughout Brazil working hand-in-hand with security and operational teams to support successful client experiences.

Buenos Aires, Argentina

Experience design: organized and managed complex travel logistics for trips, liaising between VIP clients, travel advisors and vendors. Client management: developed lasting relationships with clients by delivering outstanding customer service, leading to repeat business and referrals.

Washington D.C. Metro Area & Madrid, Spain

Project management & strategic partnerships: relocated to Madrid to help the Spanish Ministry of Defense successfully execute a NATO conference for 150 participants. Developed strategic partnerships with key leaders in industry, government and academia.

Buenos Aires, Argentina

Strategic partnerships & sustainability: researched and prepared diplomatic cables with a focus on sustainability and climate change for South American region. Worked with the Argentine Secretary General of Environment & Sustainable Development and translated their sustainable waste management policy from Spanish to English.

Washington D.C. Metro Area

Assisted with a wide variety of administrative tasks: researched legislation, wrote correspondence, handled constituent mail and managed phone calls.

Bachelor Of Arts, International Affairs / Concentration In International Development

Activities and Societies: Elizabeth Somer's Women's Leadership ProgramCum laude with Special Honors Elizabeth Somer’s Women’s Leadership.

Master, International Relations & Negotiations, International Economics

Thesis “Country Branding & International Sporting Events: South Africa”

Continuing Education Course, Interior Decoration & Styling

Program focused on the field of decoration and styling of interior spaces. Courses include: Spacial Representation Materials & Trends.