Ahmed Hamdey personal email
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I believe everything goes with understanding and I will always try to achieve that first in all aspects of a job in order to deal with things quickly and effectively.Specialties: Customer Services,Coaching,Event Management,Dealings with people,Resolving issues
Freelancer
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FreelancerFreelancer Aug 2017 - PresentEgypt
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Customer Service RepresentativeConcentrix Aug 2023 - May 2024Cairo, Egypt -
Customer Service RepresentativeMajorel Jan 2020 - Jun 2020El Maadi, Cairo, Egypt -
Chief Administrator And Pr Manager For Mttc – Maritime Traffic Control Center "Mtcc", KuwaitToa Corporation(Japan) Mar 2015 - Apr 2016Ajman, Uae And Kuwait• Build the inside as well as the outside coordination among all the staff members in order to maintain the harmony climate within his company.• Examines the documents of the work-study, briefing papers, reports and presentations. • Builds the policies for the betterment of the company. • Implements the business strategies and also give the presentations in front of the top management to explain his management activities.• Devising and maintaining office systems, including data management and filing.• Provide administrative support to the Warehouse team, ensuring all processes are implemented effectively and standards of performance are attained.• Responsible for a team of 8, delegating work to ensure the accurate completion of tasks on time.• Developing and implementing new administrative systems, such as record management.• Overseeing office expenditure and managing the budget.• Organizing and chairing meetings with employees. • Writing reports for senior management and head office.• Responding to supplier enquiries and complaints.• Reviewing and updating health and safety policies and ensuring they are observed.• General Administration, HR Operations. -
Administration Manager For T3 Q10 Jebel Ali Container Terminal ProjectToa Corporation Nov 2013 - Feb 2015United Arab Emirates• Responsible for a team of 8, delegating work to ensure the accurate completion of tasks on time.• Developing and implementing new administrative systems, such as record management.• Overseeing office expenditure and managing the budget.• Organising and chairing meetings with employees.• Writing reports for senior management and head office.• Responding to supplier enquiries and complaints.• Reviewing and updating health and safety policies and ensuring they are observed. -
Office Administrator For T3 Q10 Jebel Ali Container Terminal ProjectToa Corporation(Japan) Feb 2013 - Oct 2013United Arab Emirates• Manage the daily logistics for the office based on construction site in Jebel Ali Free zone, delegating responsibility to a team of 5 to ensure the accurate completion of tasks in a timely manner. • Responsible for putting together and submitting detailed reports related to visa expenses to the finance department.• Ensure proper documentation and record keeping related to the project.• To submit required documentation to the banks and process bank transactions as advised by the Regional Finance Manager.• Manage relationships between the company and the suppliers to ensure all contracts are up to date. -
Public Relations (Pro) For T3 Q10 Project Jebel Ali Free ZoneToa Corporation(Japan) Aug 2012 - Jan 2013United Arab Emirates• Sole responsibility for processing all types of applications and paperwork to the local government bodies, including employment or residence visas, car registrations, Trade License, labor permits, export license, economic license, foreign license, etc.• To proactively manage the timely renewal of all Employment Visas and Labor Permits and Assist the company and the employees with visa arrangements in Embassies.• Ensure that the employment visa is deposited at the arrival point (usually the airport) for collection. • To maintain database of all passports and residence visas by constant updating of the database to ensure details ar always accurate and up to date.• Managing relationship with Free Zone site through constant communication to check for expiry on CEC /gate pass/export licenses • Send out notifications on documentation required to renew trade licenses and complete surveys, etc. required by the government bodies at the time of license renewals. -
Direct Support Professional Siriusxm Canada & Siriusxm UsStream Global Services Feb 2011 - May 2012Egypt• Managing helpdesk dealing with queries and providing solutions to customers via effective telephone communication.• Always handling calls in a professional manner.• Effectively deal with different behavior types on the telephone including job stress, angry callers, and upset customers• Ability to build positive rapport with different types of customers and apply appropriate actions to effectively control a telephone call.• Ensure system information, changes and updates are always current. -
Support Professional Du Telecommunication – UaeXceed Feb 2010 - Jan 2011Egypt• Use questioning and listening skills that support effective telephone communication.• Apply appropriate actions to effectively control a telephone call and help the customer with their needs.• Identify voice skills and how to enhance a good telephone presentation.• Follow up and make scheduled call backs where necessary to ensure a high level of customer service. -
Bank TellerBarclays Bank Oct 2009 - Dec 2009Egypt• Help customers fill out deposit and withdrawal slips.• Disburse money to customers.• Record all transactions.• Exchange foreign currency.• Count cash at beginning and end of shift.• Balance currency, cash and checks in cash drawer at end of each shift -
Accountant And AdministratorCity & Urban International Jan 2009 - Jun 2009Egypt• Analyzing and investigating annual and monthly financial accounts;• Undertaking financial administration;• Preparing reports, budgets, business plans, commentaries and financial statements;• Liaising with managerial staff, colleagues and clients;• Negotiating business terms with clients and associated organizations;• Developing and managing financial systems/policies;• Administering payrolls;• Controlling income and expenditure;• Ensuring compliance with taxation legislation.
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AccountantMondial For Agencies Dec 2007 - Nov 2008Saudi Arabia
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Sales RepresentativeFirst Company For Trading And Agencies Aug 2006 - Mar 2007Egypt
Ahmed Hamdey Skills
Ahmed Hamdey Education Details
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Modern Academy In CairoBusiness Management -
OrmanHigh School
Frequently Asked Questions about Ahmed Hamdey
What company does Ahmed Hamdey work for?
Ahmed Hamdey works for Freelancer
What is Ahmed Hamdey's role at the current company?
Ahmed Hamdey's current role is Open to Opportunities at Seeking New Position.
What is Ahmed Hamdey's email address?
Ahmed Hamdey's email address is ah****@****ail.com
What schools did Ahmed Hamdey attend?
Ahmed Hamdey attended Modern Academy In Cairo, Orman.
What are some of Ahmed Hamdey's interests?
Ahmed Hamdey has interest in Social Services, Children, Football, Politics, Education, Science And Technology, Camping, Running, Walking, Human Rights.
What skills is Ahmed Hamdey known for?
Ahmed Hamdey has skills like Customer Experience, Teamwork, Public Relations, Customer Satisfaction, Coaching, Event Management, Performance Appraisal, Team Leadership, Time Management, Team Management, Human Resources, Customer Service.
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Ahmed Hamdey
Sophos Certified Engineer , Engenius Network Engineer , Lims System Administrator , Oracle DeveloperTanta -
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