Hameed A. Azeez Email & Phone Number

Key Focus is on developing Product Vision and Strategy by building a clear realistic roadmap. Always ensuring all stakeholders in the Product and Engineering team are working harmoniously to deliver Features and functionalities based off of the roadmap.Using the ability of clear communication about feature requirements to the development team and organize the development process in the most efficient way alongside the VP of Engineering.One other core functionality of my role will be to have constant product improvement. To achieve this I will be focusing on scope capturing, writing specifications, and development progression.

Toronto, Ontario, Canada

Toronto, Canada Area

Responsible for driving team efficiency, supporting the development team, removing roadblocks, evolving the end-to-end product while leveraging processes which are in accordance with Agile principles and methodologies.Ensuring the development team delivers according to the initiative’s vision and goals by guiding it throughout the product lifecycle, facilitating daily scrums, capturing retrospectives and supporting a culture of continuous improvement and shared practices. The incumbent will actively participate in developing a high performing/self-organizing team that collaborates and believes they can achieve more together than they thought possible. This role provides a high level of visibility/exposure across different stakeholders of the Bank. The individual must have expert oral and written communication skills and proven ability to: make presentations to various groups; conducting stand-up meetings, manage product owner’s expectations, keep team members accountable and resolve any conflicts within the teams. He/she must have an expert ability to balance competing or conflicting goals of various departments/stakeholders, requiring a mature, diplomatic approach and highly developed negotiation and influencing skills.

2201 Eglinton Avenue East, Toronto, Ontario, Canada M1L 4S2

Currently work with the Manager(s)/Leads/Developers to resolve highly complex, multi-faceted problems to meet the business needs of EAFS with a specific focus on creating measurable / qualitative Improvements through the application of business, technical, and process engineering knowledge. Direction will be provided by the Director/or Manager, in conjunction with the rest of the GWT Management Team.Support projects to implement solutions to business problems. This involves development of test cases and the conducting of testing, definition of user procedures and workflows, development of conversion and implementation strategies, and provision of user documentation.Develop computer based desktop solutions to meet the day to day needs of EAFS group. Documentation of new workflows and controls for training and audit purposes.Development and operation of a comprehensive production management metrics process that provides necessary MIS / Dashboards to GWT Senior Management for decision support purposes. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.

Toronto, Canada Area

Assisted project managers with weekly, monthly, period end reports. Ensured all IT documents and IT procedures followed correct methodology and were updated on a regular basis. Provided VP of ITS weekly and period end status updates on all current and active projects within ITS. Created and maintained new procedures in reporting functions of Primavera (IT reporting tool). Key projects:• Updated and maintained standard operation procedures within ITS, ensuring that standards were within IT methodology as well as standard SDLC• Created new tracking procedure for project documentation with the use of Microsoft Access • Created and maintained Senior Executive reports for VP of IT• Updated and maintained project schedules using MS Project• Chaired weekly Project managers status meetings – ensured all projects were updated as of week ending.• Maintained Period end reports for all Project Managers• Chaired Senior management bi-weekly meeting – provided status updates on critical issues presented to projects• Financial Management – prepared monthly budget documentation for current projects • Conducted Period as well as Quarter end project audits • Supplier support – provided necessary information to suppliers based on project requirements • Ensured all time tracking was updated via Primavera, all resources were accounted for as well as correct tasks were assigned • Worked on all IT projects within Primavera – ensured all resource were allocated correctly and over allocation was addressed by the project managers• Created new strategies to implement faster and efficient reporting for managers using Primavera to its full extent.

Toronto, Canada Area

(Supported Change Request process improvement initiatives by implementing efficient procedure. Enhance process flow for change requests, implement efficient procedures to accommodate increased volume of Change Requests,. Generated/prepared Executive level reports summarizing CR costing and status for monthly review . Key projects:• Support the delivery of the SAP Program to be on schedule, on-budget with quality• Accountable for building and maintaining a detailed, integrated team resource project plan (project demand) • Responsible for ensuring resource loaded work plans reconcile against team Clarity resource management tool • Execution / update and follow up on weekly detailed work plan task status• Oversee People Management (on-boarding and off-boarding); resource tracking and maintenance of Clarity resource plan• Built & Conducted Program level status reporting, ensuring completion according to Program standards• Facilitated weekly Issues, risks & actions management process to ensure timely closure on open items• Ensure time reporting and calculations are submitted for project (in alignment with functional PMO embeds required)• Facilitated and executed weekly Change Control process (Documentation / Impact assessment) for project teams o Logged and controlled all change requests, issue and risks items in project tracking log for SAP implementation• Collaborated with PMO team members to improve capability of PMO tools SharePoint, Clarity, MS Project, MS Office -Excel, Visio, PowerPoint etc.) • Scheduled and facilitated weekly/monthly status meetings to support Program level 1 leads

Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements. Key projects:• Main liaison between American express and banking vendors (CIBC, TD Canada trust, BMO) for background checks of any applicants • Maintenance of SharePoint website for New Accounts Department as well as training center• Assisted Team Leaders with the development of new work packages, plans and schedules. For new procedures within the New Accounts Department for AML governance and quality control purposes• Testing of E-pay for American Express products• Managed Banking verification portfolio for new accounts.• Completed first contact resolution training• Ensured that project management tools such as SharePoint, Clarity, MS Project, MS Office -Excel, Visio, PowerPoint etc.) were functioning and updated on a regular basis • Contributed to finalizing and clearing new application inventory .• Setting up and testing PC’s for new CCPs in the department• Configuring existing PC’s for learning center• Troubleshooting HP printers for the department• Enhanced end users’ understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.

• Managed Non Conformance Inventory using Bill of Materials• Used Clarity for recording hours spent on projects and deliverables • Planned and managed consignment material from overseaso Keeping track of pricing, part numbers, and inventory quality was always in line with the business requirements• Maintained daily kitting database using Microsoft Excel and Microsoft Access • Developed new procedures for issuing inventory

Ba Information Technology

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