Ryan Hamer Email & Phone Number

Atlanta, Georgia, Us

Atlanta, Ga, Us

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams drive more revenue with Salesloft.-Conducted competitive analysis to identify gaps in functionality and strategy-Drew upon customer usage data through Looker analytics, customer interviews, and competitive landscape to create a vision and roadmap for Deals product area while addressing kpis for the business-Worked in a cross-functional manner to improve the view of customers available to CSMs leading to more informed and nuanced conversations-Worked as project management to ensure the successful execution and release of opportunity access controls throughout the platform

San Francisco, Ca, Us

-Report to executives on status of ongoing projects through Powerpoint as well as provide demonstrations to showcase their capabilities-Translate high-level objectives of executive leadership team into Jira projects and user stories for team of 11 developers working with stakeholders to gather requirements, acceptance criteria, and define scope-Implement the Agile Scrum process for the back end team, conducting data analysis of the team’s sprint performance to the process to improve velocity-Collaborated with marketing, sales, and support to enable a smooth go to market experience for all new features-Ensured success of new features by measuring adoption and usage through Pendo, Excel, and SQL database queries and attainment of success metrics-Coordinated with user experience (UX) and user interface (UI) designers to create seamless intuitive experiences through the testing of wireframes and mockup designs-Worked with engineering team to narrow scope down to the minimum viable product (MVP) that solves customer pain-Worked with internal stakeholders to create internal tooling to allow for support to operate within strict governance structures

San Francisco, Ca, Us

-Prioritize backlog based on feedback from partners, problems from customers, latent needs from internal stakeholders, and technical impediments from engineers-Determine requirements for implementation of roadmap initiatives based on technical use cases and API needs-Improved Confluence documentation to improve the ease and speed of the QA process-Clarified customer pain by coalescing many consumer interviews and communications into a written MS Word document

Atlanta, Ga, Us

-Implemented Scrum process for backend team to increase the speed of development, resulting in a reduced average time to complete a new feature. Initial results included the rewriting of two major legacy features, which improved performance and reliability for customers-Led Scrum ceremonies for engineering team

Atlanta, Ga, Us

-Modified database architecture in C# and Java to improve email sending performance, the platform’s primary feature, by 30%-Created integration between Salesforce campaigns and Salesfusion to win two new customers and improve functionality for existing customers integrated with Salesforce-Collaborated with Product Management to determine performant, scalable solutions to customer pain from Commercial to Enterprise.

Gent Zwijnaarde, Vlaanderen, Be

Assist customers and prospective customers with problems that they are having with the iText software library. Work with customer's engineers to figure out how iText can work best in their workflow.- Created and presented webinars to potential customers to accelerate the sales cycle by 50%- Developed hundreds of unique code samples to allow customers to utilize iText software easily and effectively-Initiated audit of companies using iText software illegally, leading to 30% increase in revenue-

Cambridge, Ma, Us

Worked on the Database access team to provide the APIs and services that allow the product to efficiently read and write data to a variety of database platforms.

Worcester, Massachusetts, Us

Cambridge, Ma, Us

Worked to assess the viability of replacing database triggers with rule triggers in the product.

Armonk, New York, Ny, Us

Created a JavaScript widget for use in Lotus ConnectionsWorked in a team of two other interns