Hamlet Sohl Email & Phone Number

Miami/Fort Lauderdale Area

• Manage two teams: (1) equipment material team, consisting of 12 individuals and (2) food material team, consisting of 8 individuals. Regulate team schedules, labor costs, and productivity.
• Management and control of warehouse inventory in value of about 1 million dollars in stock.
• Prepare inventory reports electronically using SACS.
• Provides leadership and active communication to employees to cultivate an environment of trust, teamwork, and accountability.
• Coordinate with twelve major international airlines out of Miami International Airport, i.e., British Airways, Latam Airlines, Iberia Airlines, to supply routable and food materials.
• Routable material: such blankets, headphones, and cautery, and disposable materials such plastic utensils, plates, napkins to all outgoing flights.

• Provided leadership and guidance to South Florida install team, consisting of 13 installers.
• Orchestrated installs between the customers, sales, and planners to enhance relations.
• Worked with customers to compose a tactical plan to provide superior service and installation
• Resolved disputes between customers and sales team.
• Provided technical and practical advice on use and necessity of equipment and parts on various projects.
• Verified surveys and readiness calls are completed to avoid dry runs and a loss of revenue.

• Lead the South Florida coolers department, consisting of 3 supervisors and 64 hourly employees.
• Conducted trade visits to ensure that the equipment is installed correctly and customer satisfaction.
• Managed Cold Drink Operation expenses and Asset management.
• Developed business plans, executed against annual business plan goals.
• Built a healthy relationship between the sales team and cooler team to create a more positive and productive working environment, to including weekly meetings, sales concerns and quarterly training for sales on the.
• Oversee full-line operators to meet equipment and parts needs.

• Oversaw day to day business with Field Service Managers.
• Opened relationships between Sales Center Managers and sales to develop a more constructive environment.
• Monitored Field Service Managers KBI's, while assisting and looking for opportunities to help those in need improve.
• BEST certified trainer. Conducted a two-week training class.
• Developed workforce plans for hourly employees, maintained and managed to the workforce model.

• Led the South Florida coolers department, consisting of 2 supervisors and 23 hourly employees.
• Built a strong relationship between the sales and cooler team to create a more positive and productive working environment.
• Managed equipment inventory for 14 service vehicles to below a 5% variance.
• Monitored monthly meetings with Sales Center Manager on KBI's and financials.
• Achieved and exceeded important performance per annual business plan.
• Coached and mentored members of the team to help maxims effectiveness and future roles.

• Managed the South Florida service team, consisting of 10 service technicians.
• Coordinated service between customers, sales, and dispatchers.
• Monitored over time, KBI's, split calls, inventory, min-max.
• Performed personal functions such as hiring, corrective actions, performance evaluations
• Responsible for developing and coaching excellence from a diverse team.
• Provided ongoing training for new and existing employees.

• Trained in BEST, JUST, FAST and VEST.
• Diagnosed and repair fountain equipment.
• Managed part inventory, kept appropriate levels in the vehicle
• Provided a positive customer service relationship