Hammad Iltaf Email & Phone Number

Liverpool, England, United Kingdom

England, United Kingdom

Hazel Grove, Greater Manchester, United Kingdom

Manchester, United Kingdom

Working at the 2nd largest operations in Europe.Supervise, mentor, train, coach and develop 5 employees. Using tools such as PDMS, feedback and weekly sales goals. Using initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems.

Manchester, United Kingdom

Utilising fleet worth 2.5m made of 165 cars, whilst exceeding customer requirements and reduce cost.Marketing responsibilities, searching for new business opportunity by generating new business leads. As well as chasing existing accounts to gain additional business. Managing branch operations, such as book keeping, account management, fuel management.

Manchester, United Kingdom

• 12-month trainee contract was ended after 6 months due to promotion to the above role. • Achieved Elite Club (recognition for excellent sales) during my 6-month period.

Manchester, United Kingdom

• Understanding customer behavior as well as negotiating and closing the sale.• Dealing with customer quires on first call resolution, to ensure reduction in wait time for customers.• Liaise with potential clients, tailored products to their needs.• Ensuring that monthly KPI’s are met, this was done through weekly reflection meetings.• Client management duties speaking to potential clients on a day to day basis.

Manchester, United Kingdom

• Developed & implemented a new resourcing methodology to meet growing demand for the purpose of efficient staff allocation.• Production and maintenance of a range of reports from financial planning/forecasting, deliverable, status reporting, data analysis, and demand & supply.• Communicated with multiple vendor’s teams from Servicing and Purchasing of agreed requirements through established delivery standard.• Resourcing and hiring of new staff.

Leeds, United Kingdom

• Previously promoted to a Team Leader, which consisted of high wealth customer reporting to management of weekly targets and objectives.• 1st point of escalation of customer queries via the phone.• Allocation of all daily admin duties for staff members such as filing, photocopying etc.• Resolving customer queries, whilst managing and assisting staff. Networked effectively with subordinates and superiors ensuring quires were resolved quickly as well as staff being aware of their daily roles, thus making the business more streamline. • Database management of all customer queries and issues.

Rochdale

• Allocation & structuring of products, ensuring that they are loaded within the correct dispatching lorries.• Working independently and using initiative in complying with returned items policy.• Time management and route planning for dispatching lorries.

Oldham, United Kingdom

• Retail supervisor in a local newsagent. • Responsible for stock checking and ordering, whilst carrying out general retail work including procurement of stock list, pricing, merchandising of all products, staff training, banking & stock management.

Oldham, United Kingdom

• Aiding and supporting customers on how to claim mis-sold PPI in a professional manner.• Updating computer and paper records with details of the claim.• Ensuring all performance standards are maintained to the required level.• Carrying out admin duties such as filing, photocopying, responding to emails, scheduling meetings.

Ba (Hons), Business And Managment, 2:1 (68%)

Activities and Societies: CMI (Chartered Management Institute) Level 5 certificate in professional consulting.This degree enabled me.

Business Admin And Finance (2 A-Levels), Phsyical Education (As), Extended Project, C, D, D

Gcse 10 A* To C