-Develop and nurture strategic relationships with key corporate accounts, driving long-termpartnerships and business growth-Maximize branch profitability by effectively cross-selling and upselling products and servicesto meet customer needs-Implement efficient scheduling practices based on business demand patterns-Lead the recruitment, selection, and onboarding of new employees, ensuring the selection of ahigh-performing team-Analyze financial reports to uncover cost-saving opportunities and drive continuousimprovement in branch performance-Provide mentorship and coaching to employees, fostering career growth and preparing themfor leadership roles within the organization

-Led high-performing team at the top-performing branch in the region, consistently achievingtop sales and service metrics-Developed and executed strategic initiatives that consistently exceeded sales targets-Supervised, mentored, and trained a team of 8 employees, driving a culture of excellence andfacilitating three promotions to higher-level positions-Enhanced customer experience by delivering exceptional service, resulting in a 10% increasein customer satisfaction within the first month of assuming the role

-Recognized as a top-performing Management Trainee for consistently surpassing performancetargets and delivering exceptional results-Led and mentored a team of 15 employees, providing targeted training and feedback thatfostered professional growth and improved team performance

Spearheaded the guest service experience, cultivating a welcoming atmosphere andproactively engaging with guests to assess and fulfill their needsChampioned the promotion of high-ticket items, building strong, lasting relationships withguests to drive sales and enhance customer loyalty

-Provided prompt resolution of customer service issues and boosted client retention-Acted as first point of contact for clientele-Maintained product availability and aided in product education-Executed cash, card, and check payments

-Conducted personal interview with clients to ascertain needs and how to best serve them -Collaborated with management to promote products and increase company sales beyond target-Completed cash and card payments-Enhanced customer satisfaction through custom tailoring and outfit selection

-Spearheaded custom clothing sales for store, achieving four times the sales goal for fiscal year 2018 and finished in top 20% district wide-Designed and measured guests for custom made garments including suits and shirts-Managed client expectations by offering specialized tailoring and garment selection-Expedited cash, credit and check payments and assisted clients with opening store accounts

-Opened and closed store, ensured proper inventory levels and correct cash drawer amounts-Resolved guest issues by actively engaging with guests and providing solutions-Handled cash/credit/check payments and assisted customers with opening store accounts

-Coordinated product check-in/check-out and inventory-Collaborated with guests to customize jewelry

-Achieved a record-breaking sale 2000% above the average transaction value, demonstrating exceptional product knowledge, strategic upselling, and client rapport-building skills-Enthusiastically assumed leadership role throughout special events to enhance customerexperience and sales-Accelerated product selection through educating customers and cultivated strongpersonalized relationships

Drive students to and from various locations across town

I cleaned and maintained studio space so as to ensure the safety of everyone working there, maintained and put away tools, changed the gas and oxygen tanks, and helped students with their projects as needed.

I drove students to and from various locations across town.