Client Account Management- Streamlining operations, pricing strategies, and content creation for e-commerce platforms, including Amazon, resulting in enhanced product visibility and increased customer engagement of existing/new clients.• Store Creation- Creating stores and new accounts for new customers which were acquired through different sales channel.• Product Listing- Researching for new trending products and suppliers and listing them on e-commerce platforms.• Project Management- Developing collaborative plans with clients to ensure strategic initiatives for new store creation and managing existing accounts on e-commerce platform including Amazon.• Marketing- Strategically devising and executing promotional pricingstrategies across various platforms, optimizing ongoing salesperformance and achieving a continuous increase in revenue.• SEO derived campaigns in order to increase visibility and generate organic results.• Sales- Generate sales with leads from different channels through email, phone calls and chat. Consistently achieved monthly targets exceeding $15000. Services included: Store creation, product listing, SEO, product ranking, website.• Upsell- Upsell to existing clients with cross sales and achieving monthly targets

Client Management- Client query management and negotiation with suppliers on behalf of clients. Helping clients in listing and ranking of new/existing products.• Store Management- Managing multiple stores on various e-commerce platforms including product listing and ranking.• Management, coordination and shipping of all orders daily, including coordinating with suppliers, carriers, and warehouse staff to ensure timely and accurate delivery of products to customers.• Social Media Handling- Managed different social media handles to resolve any customer query/complaints and update with all promotional activities.• Product Sourcing- Sourcing products from different channel with efficient delivery system and competitive prices.• Sales- Generate sales with leads from different channels through email, phone calls and chat. Consistently achieved monthly targets exceeding $10000.• Upsell- Upsell to existing clients with cross sales and achieving monthly target.

- Closing new clients and relation management - Customize maintenance plans for clients.- Generate leads and prospect potential customers.- Conduct sales presentations and negotiate contracts.- Coordinate with maintenance teams for service delivery.

Collection Specialist for Du postpaid connections:- Recover outstanding debts.- Negotiate payment solutions.- Document communication.- Resolve customer issues.- Meet targets.- Improve processes with team.

- Deliver top-notch customer service.- Assist with product selection and purchases.- Meet sales targets.- Maintain store presentation.- Process transactions.- Stay informed about products and promos.- Work with team to achieve goals.