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Product Analytics leader who cut his teeth on e-commerce and is currently focused on CNN's digital transformation.
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Director Of Growth AnalyticsCnnChicago, Il, Us -
Director Of Product Analytics - Cnn DigitalWarner Bros. Discovery Nov 2023 - PresentNew York City, Us -
Senior Manager, Product Growth Analytics - Cnn DigitalWarner Bros. Discovery Dec 2021 - Nov 2023New York City, UsLed analytics for a newly formed growth team initially created for CNN+, pivoting to the core site and apps after that project was shuttered.Drove insights around registration and first party data, leading experimentation and modeling exercises to assess the costs and benefits of requiring registration.Enabled SQL for the company by building out a semantic layer on top of raw Adobe data in Snowflake that replicated canonical metric definitions from Adobe Workspace. -
Senior Manager, Product Analytics & InsightsGroupon Jun 2020 - Dec 2021Chicago, Il, UsManaged a team of 8 following a significant company-wide headcount reduction post-pandemic.Oversaw strategic transition to merchant self-service from 3% of new campaigns in early 2021 to over 50% by 4Q21.Led analytics for strategic custom integrations, the early innings of Groupon's self-service integration tool, as well as piloting a first-party internally built Booking Tool. -
Product Analytics ManagerGroupon Apr 2017 - Jun 2020Chicago, Il, UsLed a team of six that owned product analytics for self-service merchant tools, booking, third-party integrations, and post-purchase CX. -
Senior Product AnalystGroupon Sep 2016 - Apr 2017Chicago, Il, UsPartnered with Sales, Go to Market, and Product to develop initial analytics upon launch of BeautyNow, defining everything from the SQL pipe to KPIs to dashboards to strategic priorities. -
Senior Business AnalystGroupon Apr 2014 - Sep 2016Chicago, Il, UsQuantified value of Editorial content, ultimately carving out a place in the budget for an in-house photo studio and video team, as well as a content marketing team.Reduced the core KPI/deliverable for editorial operations -- turnaround time -- by 80% from 20 hours to 4 hours. -
Business AnalystGroupon Apr 2013 - Apr 2014Chicago, Il, UsMoved Editorial operational reporting away from Excel reports fueled by someone who once long ago wrote a Stata script and into EDW / the company source of truth -- as well as surfacing all reporting in Tableau. -
Lead Quality Assurance EditorGroupon Mar 2012 - Apr 2013Chicago, Il, UsNon-managerial lead of a data entry stage of 100 people during its automation, partnering with engineering and management to understand weak-points in the rollout of an API that ultimately replaced the stage. -
Quality Assurance EditorGroupon Dec 2010 - Mar 2012Chicago, Il, UsLoaded content from Salesforce onto groupon.com manually. Took obsessive ownership of translating a sales rep's fine print into something worthy of our customer. -
Legal Assistant — GarnishmentsAdler & Associates Mar 2010 - Dec 2010After passing a math test in an interview was given the role of querying social security numbers in order to find whether debtors were making garnishable wages. Also froze bank accounts at the request of attorneys / debt buyers.
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Staff WriterShanghai Low Mar 2009 - Nov 2010Adapted novels into plays with Steve Pickering, Alice Austen, and David Blixt, with works ranging from Timbuktu (Paul Auster) to Captain Blood (Raphael Sabbatini) to Sherlock Holmes (Sir Doyle).
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Acting InternMilwaukee Repertory Theater Aug 2008 - May 2009Milwaukee, Wi, UsAppeared onstage over 100 nights, understudying seven productions and being in the chorus of four of them. Granted the high honor of getting the only non-equity line in a Christmas Carol: "Sing out lads! Christmas comes but once a year!"
Sam Hicks Skills
Sam Hicks Education Details
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Southern Methodist UniversityFrench -
Homewood-Flossmoor High School
Frequently Asked Questions about Sam Hicks
What company does Sam Hicks work for?
Sam Hicks works for Cnn
What is Sam Hicks's role at the current company?
Sam Hicks's current role is Director of Growth Analytics.
What is Sam Hicks's email address?
Sam Hicks's email address is sa****@****ail.com
What is Sam Hicks's direct phone number?
Sam Hicks's direct phone number is +168255*****
What schools did Sam Hicks attend?
Sam Hicks attended Southern Methodist University, Homewood-Flossmoor High School.
What are some of Sam Hicks's interests?
Sam Hicks has interest in Groupon, Southern Methodist University, Rahm Emanuel, Redeye, Taxi Driver, Chicago, Patton Oswalt, Barack Obama, J Dilla (Hip Hop Artist), Banksy (Artist).
What skills is Sam Hicks known for?
Sam Hicks has skills like Creative Writing, Acting, Public Speaking, Process Improvement, Problem Solving, Editing, Proofreading, Social Media, Ap Style, Salesforce.com, Employee Training, Mathematics.
Who are Sam Hicks's colleagues?
Sam Hicks's colleagues are Merina Chacko Basony, Kimberly Sabol Smith, Allen Shum, Zachary Carter, Abel Alvarado, Marlon Sorto, Anh Lai.
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