Hamza Ally

Hamza Ally Email and Phone Number

Project Manager, at JP Morgan Chase Canada @ JP Morgan Chase Canada
new york, new york, united states
Hamza Ally's Location
Ottawa, Ontario, Canada, Canada
Hamza Ally's Contact Details

Hamza Ally personal email

About Hamza Ally

Forward-thinking, strategic, and collaborative leader with extensive experience managing customer service teams, sales operations, and special projects. Analytical and organized professional skilled in successfully meeting sales goals and targets. Proven ability to enhance operating efficiencies and cost effectiveness through innovative process improvements. Excellent communicator with strong talents in rapport building and relationship management; adept at cultivating productive partnerships with clients, colleagues, and fellow managers. Areas of Expertise include:▪ Strategic Planning & Forecasting ▪ Auditing & Quality Assurance ▪ Revenue & Profit Growth▪ Business Development ▪ Relationship Building ▪ Project Management▪ Sales Planning & Marketing ▪ Staff Training & Leadership ▪ Problem Resolution

Hamza Ally's Current Company Details
JP Morgan Chase Canada

Jp Morgan Chase Canada

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Project Manager, at JP Morgan Chase Canada
new york, new york, united states
Website:
jpmorganchase.com
Employees:
286575
Hamza Ally Work Experience Details
  • Jp Morgan Chase Canada
    Project Manager, Card Correction
    Jp Morgan Chase Canada Jul 2013 - Present
    Us And Canada Area
    Directed team accountable for analyzing issues, identifying impacts, defining account correction requirements, and executing specific transactions and/or customer communications associated with correction cases. Collaborated with senior management to develop the Correction Requirements Document and Correction Execution Plan that collectively detail how each correction requirement will be executed. Created/managed detailed reports such as financial impact summaries and customer communications.
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  • Jp Morgan Chase Canada
    Card Member Services Team Manager
    Jp Morgan Chase Canada Dec 2010 - Mar 2012
    Ottawa, Canada Area
    Led and coached a team of 18 Call Center employees. Engaged business partners and project managers to drive strategic recommendations and implement changes that improved business operations. Provided Workforce Management subject matter expertise and leadership for staff members and partners. Managed Regulatory Control Reports/Auditing. Provided new hire training facilitation.
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  • Incharge Debt Solutions
    Director Of Operations And Secretary To The Board Of Directors
    Incharge Debt Solutions Jan 2007 - Jan 2009
    Mississauga, Ontario Canada
    Partnered with various departments to understand their business processes, challenges, and strategic objectives. Prepared monthly, quarterly, and annual budgets for departments. Fostered relationships with top-tier Canadian banks. Ensured documents and records met retention regulations. Prepared all meeting minutes and membership records.
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  • Incharge Institute
    Manager Of Operations
    Incharge Institute Sep 2006 - Dec 2006
    Mississauga, Ontario Canada
    Established and implemented new processes to improve internal systems and enhance the customer experience. Consulted with executive leadership on progress toward achieving KPI.
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  • Incharge Institute
    Call Center Supervisor
    Incharge Institute Jul 2004 - Sep 2006
    Orlando, Florida Area
    Cross-trained in all lines of the business to take on new responsibilities. Collaborated with Call Quality Associates to provide effective feedback and improvements. Conducted frequent and consistent individual employee update meetings to promote employee understanding, development, and accountability. Ensured adherence to established processes through disciplined oversight and ongoing feedback. Analyzed data, detected trends/issues, and provided solutions. Contributed proactively to process improvement and knowledge sharing.
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Hamza Ally Education Details

Frequently Asked Questions about Hamza Ally

What company does Hamza Ally work for?

Hamza Ally works for Jp Morgan Chase Canada

What is Hamza Ally's role at the current company?

Hamza Ally's current role is Project Manager, at JP Morgan Chase Canada.

What is Hamza Ally's email address?

Hamza Ally's email address is ha****@****ail.com

What schools did Hamza Ally attend?

Hamza Ally attended Mt. San Jacinto, York University, Valencia College.

Who are Hamza Ally's colleagues?

Hamza Ally's colleagues are Mukesh Patil, Tiffany Teen, Victoria Oamen, Shivani Keshri, Andria Budd, Jayaram Parisineni, Felipe Trioni.

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