AeroLeads people directory · profile
Hamza Swaid Email & Phone Number
CA and CX Solution Consultant Manager
at
Verint
1 work email found
@verint.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
CA and CX Solution Consultant Manager
Location
Dubai, United Arab Emirates
Company size
Who is Hamza Swaid? Overview
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Quick answer
Hamza Swaid is listed as CA and CX Solution Consultant Manager at Verint, a with 4302 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at verint.com and a matched LinkedIn profile for Hamza Swaid.
Hamza Swaid previously worked as CA & CX Solution Consultant Manager at Verint and Customer Analytics & Strategy App Consultant at Verint. Hamza Swaid holds Bachelor'S Degree, Computer Science from Jami'At Philadelphia Al-Khassa.
Company email context
Email format at Verint
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{first}.{last}@verint.com
89% confidence
AeroLeads found 1 current-domain work email signal for Hamza Swaid. Compare company email patterns before reaching out.
Profile bio
About Hamza Swaid
Customer Analytics Consultant. Skilled big data analytics, Behavioral Analytics, Customer engagement optimization (CEO), WFO, Performance Management and VOC, expert in CX, and CJM.
Listed skills include Telecommunications, Call Centers, Management, Technical Support, and 24 others.
Current workplace
Hamza Swaid's current company
Company context helps verify the profile and gives searchers a useful next step.
Verint
10 roles · 23 years
Hamza Swaid work experience
A career timeline built from the work history available for this profile.
Ca & Cx Solution Consultant Manager
CurrentCustomer analytics and Experience consultant, performance analysis, and engagement solution that Verint's offer to excel with your customer journeys.
Jan 2019 - Present
Customer Analytics & Strategy App Consultant
Customer Engagement Solutions, Customer Journey mapping, Customer Analysis, Feedback and Customer Experience applications across all organization channels
Aug 2016 - Jan 2019
Planning And Performance Advisor
Creating Customer journey Map for STC call center, IVR reporting Tool enhancement, Fault Management reporting, designing comprehensive interactive KPI's Dashboard, restructuring data models and improving the analysis unit by injecting six sigma, ISO, and risk management methodologies,,,
Jan 2015 - Aug 2016
Quality Analysis & Improvement Manager
Saudi Telecom Company
Responsible for all business lines (mobile, Fix, broadband, & enterprise) in Customer Care Quality Performance and analysis, providing full customer insights and created the basis of customer engagements with online dashboard in STC customer services, improving the QA process model and defined cross functional team for better business solutions.
Sep 2013 - Dec 2014
Quality Analysis & Improvement Team Leader
Customer focus, S.Sat & C.Sat, cost reduction plans, broadband support service expert, network availability studies, faults management, problem solver, system analyst business analyst.
Jan 2010 - Jul 2013
Technical Support Manager
manage 200 team member including 70 engineer with 2 assistant to support internet services, technical support and training, monitoring, improving, designing a processes and procedures, increasing the performance for the broadband support center and there knowledge, improve all supporting techniques, behavior, and culture.
Aug 2008 - Dec 2009
Call Center Supervisor
2005 - 2008
~3 yrs
Call Center Supervisor
2005 - 2008
~3 yrs
Call Center
2004 - 2005
~1 yr
Team & coworkers
Colleagues at Verint
Other employees you can reach at verint.com. View company contacts for 4302 employees →
DA
Dwiki Anggoro Syafitri
Colleague at VerintJakarta Metropolitan Area, Indonesia
View →
SP
Sapna Patel Medrano
Colleague at VerintMelville, New York, United States
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ET
Eric Tam
Colleague at VerintHong Kong Sar, Hong Kong
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LD
Lior Darzi
Colleague at VerintIsrael
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KD
Kavya D
Colleague at VerintBengaluru, Karnataka, India
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SS
Saravanan Sivaian
Colleague at VerintThe Nilgiris, Tamil Nadu, India
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BK
Bhanu K L
Colleague at VerintTumkur, Karnataka, India
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OK
Oleg Khanukov
Colleague at VerintSouth District, Israel
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PK
Pawan Kumar
Colleague at VerintBaksa, Assam, India
View →
BC
Barry Cress
Colleague at VerintRoswell, Georgia, United States
View →
Dwiki Anggoro Syafitri
Colleague at VerintJakarta Metropolitan Area, Indonesia
View →
SP
Sapna Patel Medrano
Colleague at VerintMelville, New York, United States
View →
ET
Eric Tam
Colleague at VerintHong Kong Sar, Hong Kong
View →
LD
Lior Darzi
Colleague at VerintIsrael
View →
KD
Kavya D
Colleague at VerintBengaluru, Karnataka, India
View →
SS
Saravanan Sivaian
Colleague at VerintThe Nilgiris, Tamil Nadu, India
View →
BK
Bhanu K L
Colleague at VerintTumkur, Karnataka, India
View →
OK
Oleg Khanukov
Colleague at VerintSouth District, Israel
View →
PK
Pawan Kumar
Colleague at VerintBaksa, Assam, India
View →
BC
Barry Cress
Colleague at VerintRoswell, Georgia, United States
View →
2 education records
Hamza Swaid education
Bachelor'S Degree, Computer Science
Lssgb, Lssgb, A
Accreditation Service For Certifying Bodies (Europe) Ltd
FAQ
Frequently asked questions about Hamza Swaid
Quick answers generated from the profile data available on this page.
What company does Hamza Swaid work for?
Hamza Swaid works for Verint.
What is Hamza Swaid's role at Verint?
Hamza Swaid is listed as CA and CX Solution Consultant Manager at Verint.
What is Hamza Swaid's email address?
AeroLeads has found 1 work email signal at @verint.com for Hamza Swaid at Verint.
Where is Hamza Swaid based?
Hamza Swaid is based in Dubai, United Arab Emirates while working with Verint.
What companies has Hamza Swaid worked for?
Hamza Swaid has worked for Verint, Saudi Telecom Company, Stc, Orange - Jordan; Jordan Telecom, and Zain Jordan.
Who are Hamza Swaid's colleagues at Verint?
Hamza Swaid's colleagues at Verint include Dwiki Anggoro Syafitri, Sapna Patel Medrano, Eric Tam, Lior Darzi, and Kavya D.
How can I contact Hamza Swaid?
You can use AeroLeads to view verified contact signals for Hamza Swaid at Verint, including work email, phone, and LinkedIn data when available.
What schools did Hamza Swaid attend?
Hamza Swaid holds Bachelor'S Degree, Computer Science from Jami'At Philadelphia Al-Khassa.
What skills is Hamza Swaid known for?
Hamza Swaid is listed with skills including Telecommunications, Call Centers, Management, Technical Support, Networking, Team Management, Analysis, and Computer Network Operations.
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