-Expanded client base by 20%, securing contracts with Schlumberger and Baker Hughes, leading to a 15% revenue increase.- Retained clients through personalized strategies, significantly boosting conversion rates.- Coordinated on boarding and project execution, enhancing client experience and conversion rates.- Oversaw inventory management and operations, improving client satisfaction.- Streamlined client communication processes, resulting in faster response times and improved client satisfaction.- Built strong relationships with key stakeholders, driving business growth and repeat engagements

-Implementing operational strategies for enhanced efficiency and cross-functional collaboration.-Managing end-to-end recruitment processes and fostering positive employee relations.-Mentoring high-performing teams with a focus on accountability and continuous improvement.-Developing and implementing HR policies for legal compliance and industry competitiveness.-Collaborating with senior leadership to execute strategic plans and ensure operational excellence.-Conducting training programs for skill enhancement and overseeing performance management processes.

-Responsible for assuring quality of exchange and best customer + member experience.-Leading team of twenty people & managing customer experience by tracking exchange standards.-Promoted internships and volunteer experiences to students at various platforms.-Reviewed internship applications and interviewed many potential participants.-Buildingpartnerships with different international universities and entities in countries including Turkey, Brazil, Lithuania, Tunisia, Azerbaijan and Egypt.-Critical analysis and strategizing the future steps to strengthen IR relationships.-Responsible for placements team and performed with hyper-growth of 250%.-Tapped new markets for exchange product promotions and brand awareness.-Revised customer personas according to current situations.

-Demonstrated KeepTruckin products to prospective fleet managers for small and medium fleets.-Proactively consulted with businesses to uncover their unique needs and help advise on the best solutions for their business.-Leveraged my expertise and accumulated experience on the frontline in this role to work collaboratively with management and sales leadership to iterate on the sales process, approach, and overall sales motion.-Consistently adhered to daily KPIs, such as calls/emails per day, Salesforce / SalesLoft hygiene.

-Aided in coordinating and executing online & on-field marketing events.-To assist with the design of social media campaigns.-Create content such as blogs, info graphics, Instagram posts and videos.-Track social media engagement to identify high-performing ideas and campaigns.-Supported marketing team at live and online events.

-Was responsible for managing the procurement documentation.-Handling project management trackers.-Responsible for Directly assisting the Telecom team in telecom projects.-Assisted in preparing information and research materials; created and maintained reports.-Researched and gathered documentation on company position in the industry.-Took notes and memos during meetings; typed documents, drafts, and reports; sort and managed documentation.