• Increased active memberships by 30% through engagement campaigns, including personalized newsletters and interactive webinars with industry experts chosen by the community• Strengthened community relations by addressing inquiries, providing support, and implementing feedback, resulting in increased member satisfaction• Expanded network reach by partnering with Common Agency to aid in building and testing their app, which enabled our community users to connect locally for collaborative projects • Implemented streamlined member onboarding workflows and led comprehensive presentations to educate cross-functional teams on these enhancements, fostering a culture of efficiency and collaboration• Conducted market research and distributed user surveys at events to gather community insights on desired services, resulting in technical support and software solution implementation for members• Enhanced user experience by leading a team of developers to optimize the company website, reducing render speeds by 20% and increasing user engagement

• Implemented React Flow to construct a dynamic dashboard into a node-based interface, displaying a more intuitive understanding of clients data• Incorporated React Context API to streamline state management by employing localized stores and enabling action dispatch within components, enhancing performance and reducing state management complexity• Spearheaded the adoption of TypeScript for code readability and maintainability, facilitating early error detection and data extraction, resulting in reduced context switching and debugging time• Developed a robust backend for data persistence through Electron Store, empowering users with CRUD functionality, leading to a 10% increase in user retention• Optimized user interface and client-side performance with React Router’s static route handling, code splitting, prefetching, and caching to dynamically display information and boost render speeds• Utilized the Babel compiler to create and traverse Abstract Syntax Trees from code strings, improving data optimization and tooling capabilities for code analysis by tracking data flow between frontend and backend systems

• Collaborated with CEO and team lead to develop site-map guidelines, features and functionality, for site development efforts• Ensured inclusive web accessibility standards by implementing semantic HTML and keyboard navigation, fostering a user-friendly experience for individual users• Developed dynamic and interactive user interface platform in an agile environment by integrating UI/UX designs, leading to a 15% increase in lead generation conversion rates

• Managed the onboarding process for 300+ users in the Central US region, ensuring seamless integration and configuration of Aktiv's software solutions, achieving an 98% renewal rate across all accounts• Advocated for user needs after identifying gaps in product usability and stitching together user feedback for the engineering team, leading to the deployment of new features that increased user adoption• Collaborated with engineering to expand integrations with learning management systems and to implement a custom gradebook within the Aktiv application, resulting in a 20% user growth in the Central US region• Conducted thorough testing and identified application vulnerabilities to strengthen overall product resilience by providing insights to the development team, guaranteeing the delivery of a reliable user experience

• Implemented a Looker dashboard utilizing custom scripting and SQL queries to monitor and analyze daily KPIs and metrics, enabling data-driven decision-making for the leadership team

• Executed quality assurance testing on point-of-sale systems, documenting and collaborating with the engineering team to address persistent bugs, leading to a 15% decrease in system crashes during peak revenue periods• Contributed to the launch of contact lenses product line by implementing a database for inventory management within in-house portal, resulting in precise inventory control

• Oversaw deployment and conducted user training for spot vision screening devices across NYC stores, configuring software to perform prescription analysis via eye scans, resulting in significant time and cost savings for users, eliminating the need for traditional eye exams