• Ensure proper handling of incoming calls, emails, and visits.• Managed and reviewed financial data using SAP, ensuring the accuracy of records and preparing monthly financial reports for management.• Supported cross-departmental teams with data extraction, report generation, and financial reconciliation for events and student activities.• Scrutinized administrative reports on office expenses and payments, ensuring all transactions were accurately documented.• Assisted with vendor invoice processing, maintaining accurate records of payments and expenses.• Coordinated the processing and submission of Australia visitor visas, working with sensitive data to ensure compliance with procedures.• Management of office equipment, stationery, and facilities.

• Prepared daily and monthly financial reports, ensuring accurate tracking of sales, transactions, and membership contracts.• Provided excellent customer service, resolving issues and managing feedback in a timely and professional manner.• Managed member and staff information in CRM, Jira, and AX systems, ensuring data integrity and supporting the accounting team in audits.• Supported the processing of paperwork and contracts, assisting with financial documentation for retail sales.