Huy Nguyen Email & Phone Number

Richmond, Virginia, United States

• Implemented a proactive system to fulfill customer orders accurately
• Identified and reported errors on prints and accessories such as cropped images, misalignment, or missing item(s)
• Packaged and organized prints and accessories over 3,000 orders per week

Arlington, Virginia, United States

• Conducted data cleansing and analysis from multiple sources
• Revamped a web-based intake form to ensure clean data collection
• Developed technical requirements, test cases, and a mock-up for a new landing page
• Gained familiarity with Salesforce CRM and earned multiple badges on Trailhead (learningplatform)
• Earned the Google Analytics for Beginners certification
• Researched and proposed supporting content for an upcoming marketing campaign

Richmond, Virginia, United States

• Revamped merchandise presentations for marketing and merchandising by implementing innovative design strategies, resulting in a 30% increase in sales
• Facilitated efficient fulfillment of customers' online and in-store pick-up orders, ensuring 100% accuracy rate for desired item(s) and quantity
• Collaborated with cross-functional teams to enhance big projects aimed at improving sales and increasing profit margin by 15%
• Adhered to the company's policy and procedures during the COVID-19 pandemic

Richmond, Virginia Area

• Organized and replenished the stockroom to maintain stock levels on the floor
• Fulfilled online customer orders by using the POS inventory software to retrieve, pack, and notify by email to be picked up
• Collaborated with other team members to assist on projects that involved large volumes of order

Richmond, Virginia Area

• Assisted customers in finding products by providing information to locate and guide them throughout the store
• Maintained and presented the store’s inventory by sorting, organizing, and designing to attract customers
• Collaborated with other team members to take on challenging tasks

Bachelor Of Science (B.S.), Statistics, 3.0

Activities and Societies: Chess Club, Japanese Student Association, Vietnamese Student Association, Chinese Student AssociationVolunteered.

Professional Certificate

Studied in-demand skills to complete the Google Data Analytics program.

Associate Of Science (As), Mechanical Engineering

Activities and Societies: Chess Club

High School Diploma

Education record

Dual enrollment for Computer and Information Systems Security/Information Assurance & Electrical Circuitry.

Education record

Studied computer information systems.