Hana Abdullah, Mba Email & Phone Number

Troy, Michigan, United States

Troy, Michigan, United States

• Assisted in project management documentation for Medicare product filings including working with stakeholders on project schedules to document timelines for each stage.• Curated point of contact list of potential medical transportation vendors for early stages of RFPs. • Ensured quality assurance for National Committee for Quality Assurance (NCQA) standards relating to member materials posted on the HAP website.• Validated product certification documents required for Centers for Medicare and Medicaid Services (CMS), and Michigan Department of Insurance and Financial Services (DIFS).• Utilized Pega platform to assist in product verifications to create deliverables to meet filing timelines.

Rochester, Michigan

• Assisted in clinic marketing projects to the city chamber of commerce and various local medical offices, tracking new patient numbers as performance indicators. • Created an Excel-based insurance cost tracking system that resulted in substantial savings for Medicare patients and company.• Managed meetings and schedules for all clinicians.• Verified insurance information for over 200 patients on a monthly basis. • Maintained compliance with HIPAA regulations. • Served as liaison to corporate office and various clinics.

Clinton Township, Mi

• Assisted the director with analysis of increased patient load, which led to thorough hiring initiatives with focus on employee and team retention.• Redesigned management of schedules for clinic technicians, which increased retention and work attendance rate by 95% and aided in the improvement of clinic efficiency and services provided.• Streamlined responsibilities and roles to technicians to maintain clinic flow and improved patient satisfaction and care.• Analyzed and documented patient progress for clinicians and director. • Provided guidance and assisted patients regarding exercises and modalities assigned. • Updated training program to train over 20 technicians on patient modalities and exercises.

Houghton, Mi

• Recruited participants for study on sleep deprivation• Observed participants for set hours of sleep deprivation• Assisted in laboratory work including data collection

Houghton, Mi

• Systemized and updated calendars, handbooks, and organization maps. • Evaluated and compiled information of resources that the University offers to students. • Facilitated Orientation Executive Staff with activities and resources. • Produced briefs and informational presentations of incoming freshman class.

Houghton, Mi

• Organized community programs for families during the summer

Houghton, Mi

• Resourcefully assisted residents with campus or hall information• Was a diversity cultures liaison for students of various heritages• Collaborated with campus organizations and utilized resident ideas to plan and promote events

Houghton, Mi

Internship shadowing and assisting physical therapists and physical therapy assistants.Prepared an assigned report regarding knee rehabilitation and braces.Assisted patients in exercises.

Shadowed various clinical healthcare clinicians (Internists, Nurses, Lab Technicians).Assisted with everyday department processes.Assisted in note-taking and dictation preparation for clinicians.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: MBA Association

Bachelor Of Science - Bs, Biological Sciences And Exercise Science

Activities and Societies: Residential Life: Resident Assistant/Community Assistant