Hana Farnese Email & Phone Number

Washington, DC, US

Washington DC-Baltimore Area

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, Virginia, United States

Arlington, Virginia

College Park, MD

• Provided immediate assistance to customers through desktop support and phone lines
• Serviced incidents and work orders to remedy staff and student telecommunication needs
• Collaborated with Customer Requirement Analysts on ongoing improvements and projects throughout campus

University Of Maryland, College Park

• Coordinated events and workshops designed to enhance the professionalism of over 75 brothers
• Maintained consistent contact with corporate sponsors and alumni throughout the Mid-Atlantic
• Established timelines and corresponding goals for corporate relations, scholarship, and event chairs, and their corresponding committees

University Of Maryland, College Park

• Developed a precedent for the organization with documentation and data analysis through Excel
• Created an educational experience to new members through bonding exercises and practical business applications
• Organized and executed a retreat for 36 members to foster trust and camaraderie throughout the organization while remaining on budget

Newark, Delaware

• Designed prototypes for improved external financial reporting processes and presented solutions to senior management within the reporting community and chief data offices
• Built out critical data elements for federal reports and CCAR stress tests in the firmwide business glossary
• Improved accuracy of data in the firmwide business glossary in compliance with internal and federal regulations
• Created a quarterly review process to archive and import data from the Federal Reserve into internal systems

Mechanicsville, Maryland

• Troubleshot and consulted with customers about information technology issues and purchasing
• Analyzed monthly financial data from over 50 clients to increase profitability of day-to-day procedures and manage unprofitable clients
• Established a new system of file sharing, documentation, and archiving company data
• Improved employee and company morale through new marketing strategies using social media

Prince Frederick, Maryland

Bachelor Of Science (B.S.), Information Systems & Finance

Activities and Societies: Pi Sigma Epsilon • The Capital News Service

Education record