Hande Aydoğdu Email & Phone Number

Istanbul, Turkey

Turkey

• Conducting thorough analysis of training needs in collaboration with internal stakeholders.
• Designing and implementing learning programs aligned with organisational objectives and strategy.
• Identifying Subject Matter Experts (SMEs) and engaging external training providers to enhance development plans.
• Coordinating and developing comprehensive training programs utilising various methods including online, face-to-face, blended, and gamified approaches.
• Overseeing program updates, incorporating learner feedback and research findings to drive desired outcomes.
• Developing individualised and function-based learning plans aligned with organisation's evaluation criteria.

Türkiye

• Assessed training needs of individuals and organisations and helped set up programs to meet needs (Training Need Analysis, Planning and Delivery Coordination).
• Implemented learning programs according to corporate needs with effective delivery methods; online, blended, coaching, mentoring, gamified and on-job training.
• Evaluated learning outcomes against business needs and implemented plans aligned with objectives.
• Allocated resources, budgets and trainers to meet programme goals.
• Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to learners.
• Led high-quality workshops and tutorials online to deliver relevant, fresh content for Leadership, Digital Transformation, Sales & Marketing.

İstanbul, Türkiye

• Assisting in analysing training needs to identify areas for improvement.
• Contributing to the design and implementation of learning programs.
• Participated in organising workshops and tutorials tailored to various departments.
• Contributed to the review and enhancement of program materials based on feedback.
• Provided ongoing support to customers, serving as a reliable point of contact.
• Administered course content, schedules and attendance utilising learning management system (LMS).

İstanbul, Türkiye

• Maintained detailed product knowledge to competently and expertly advise customers.
• Executed complete sales cycle process from prospecting through contract negotiations and closings.
• Recorded details from customer communications on CRM.
• Handled and quickly resolved customer issues regarding matters such as product sales and customer service problems.
• Secured long-term accounts, providing recommendations to promote brand effectiveness and product benefits.

İstanbul, Türkiye

• Gathered event requirements, including venue, budget, guest list, catering and event timeline through face-to-face client meetings.
• Maintained close communication with couples to achieve wedding goals and mitigate service issues.
• Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.

The School Of Applied Disciplines, Tourism Administration

Activities and Societies: Boğaziçi University Music Club (BUMK) 2011-2014 Jazz Choir - Alto Boğaziçi University Folklore Club 2010-2011.

Turkish & Mathematics