Hande Aydoğdu Email & Phone Number

Istanbul, Turkey

Turkey

• Conducting thorough analysis of training needs in collaboration with internal stakeholders.• Designing and implementing learning programs aligned with organisational objectives and strategy.• Identifying Subject Matter Experts (SMEs) and engaging external training providers to enhance development plans.• Coordinating and developing comprehensive training programs utilising various methods including online, face-to-face, blended, and gamified approaches.• Overseeing program updates, incorporating learner feedback and research findings to drive desired outcomes.• Developing individualised and function-based learning plans aligned with organisation's evaluation criteria.• Generating insightful reports on learning progress and spearheading implementation of relevant changes.

Türkiye

• Assessed training needs of individuals and organisations and helped set up programs to meet needs (Training Need Analysis, Planning and Delivery Coordination).• Implemented learning programs according to corporate needs with effective delivery methods; online, blended, coaching, mentoring, gamified and on-job training.• Evaluated learning outcomes against business needs and implemented plans aligned with objectives.• Allocated resources, budgets and trainers to meet programme goals.• Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to learners.• Led high-quality workshops and tutorials online to deliver relevant, fresh content for Leadership, Digital Transformation, Sales & Marketing.• Reviewed and modified course content and delivery based on feedback.• Took roles in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.• Built relationships with the customers and ensures the services they need are provided.• Developed long term customer relationships by being a trusted advisor, proactive communicator and supporter.

İstanbul, Türkiye

• Assisting in analysing training needs to identify areas for improvement.• Contributing to the design and implementation of learning programs.• Participated in organising workshops and tutorials tailored to various departments.• Contributed to the review and enhancement of program materials based on feedback.• Provided ongoing support to customers, serving as a reliable point of contact.• Administered course content, schedules and attendance utilising learning management system (LMS).

İstanbul, Türkiye

• Maintained detailed product knowledge to competently and expertly advise customers.• Executed complete sales cycle process from prospecting through contract negotiations and closings.• Recorded details from customer communications on CRM.• Handled and quickly resolved customer issues regarding matters such as product sales and customer service problems.• Secured long-term accounts, providing recommendations to promote brand effectiveness and product benefits.

İstanbul, Türkiye

• Gathered event requirements, including venue, budget, guest list, catering and event timeline through face-to-face client meetings.• Maintained close communication with couples to achieve wedding goals and mitigate service issues.• Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.

The School Of Applied Disciplines, Tourism Administration

Activities and Societies: Boğaziçi University Music Club (BUMK) 2011-2014 Jazz Choir - Alto Boğaziçi University Folklore Club 2010-2011.

Turkish & Mathematics