Managed the formation and launch, digital marketing strategy, and promotion of online E-commerce retailer. Led business unit to negotiate contract terms and agreements with wholesale suppliers for product onboarding. Developed strategy for branding, customer service management, online advertising, search engine optimization, email marketing, and social media marketing. Designed frameworks and processes for performing performance analytics tracking, competitive market analysis, product research, conversion rate optimization, A/B split testing and customer segmentation.

Supervised procurement processes and team of seven, generating over 2500 material purchase requisitions ($177 Million) during 2018 in support of Foreign Military Sales project. Coordinated with Base Life Support department leadership and supply chain partners to order and deliver materials, services, and food to sustain project efforts. Managed and optimized process workflows for material requests, purchase requisitions, purchase orders, interdepartmental communications, enterprise material data management, cost reductions, purchase authorization approvals, productivity reporting, and procurement logistics issue resolution. Managed inventory/supply levels for Warehouse in coordination with Logistics and Procurement teams. Work processes conducted in adherence to federal compliance standards for Foreign Acquisition Regulations, Project Work Statement, and Sallyport Code of Conduct and Ethics. Scheduled weekly meetings with Base Life Support department stakeholders to provide purchase delivery updates and resolutions for any project/supply chain process challenges.

Executed procurement workflow processes to support Base Life Support department material requests for Foreign Military Sales project at Balad Air Base, Iraq. Audited and processed purchase requisitions and purchase orders for approval from project leadership. Initiated, tracked, and managed procurement activities with material vendors. Communicated frequently with Base Life Support department leaders to confirm material requests, delivery schedules, and verified requests against existing inventory. Communicated frequently with supply chain partners to maintain visibility of outstanding delivery orders, resolve payment issues, and ensure the timely delivery of all pending procurement requests and reverse logistics activities. Provided weekly productivity report deliverables to supply chain partners and project leadership. Coordinated material delivery access request approvals to Balad Air Base site with Logistics team to confirm processing of delivery documentation according to established base access protocols.

Collaborated on the design and implementation of Material Supply catalog for Base Life Support project and implementation of material/inventory ERP system. Supervised a team of four, creating data model, schema, and master data management of Maximo Material Item Master catalog. Coordinated cataloging and data migration efforts for all material item descriptions and product information, performed data engineering for upload into Maximo ERP. Collaborated with Base Life Support department stakeholders to confirm business drivers for the material data, then aligned with data specification details to satisfy project/procurement activities. Performed routine audits of catalog data to ensure data integrity within the Maximo ERP system.

Performed software unit and regression testing for global enterprise marketing information systems and web applications. Designed manual and automated test scripts for unit testing, regression tests, and user acceptance activities for client server web applications and database objects. Coordinated data analysis with business stakeholders, collaborated testing efforts with DBAs and software developers, and performed ETL and data engineering tasks as needed during product development. Collaborated on weekly sprint deliverables as a member of Agile development team, participating in sprint plannings, daily SCRUM stand-ups, sprint reviews, and retrospectives.

Provided requirements gathering, data analysis and application support for healthcare enrollment systems for Medicaid and Medicare CCO unit. Logged support calls and responded to technical issue tickets, resolving end user reported problems using system applications. Generated ad hoc data reports as needed, writing complex SQL queries and building scripts to generate department reports.Assisted data management team and application developers during database upgrades, workflow process improvement initiatives. Assisted with refactoring of database objects (SQL queries, stored procedures, functions) to maintain and upgrade databases, reports, and client-server applications.

Provided data analysis and application support for Windham school district application resources, district website, internal client-server applications, and reporting services. Performed web development, report design and testing, creation of stored procedures, triggers, packages, and functions, data engineering, and maintained existing application source code using PHP, JavaScript, JQuery, HTML, XML, and XSLT.

Performed Business Analyst tasks (requirements gathering, creation of functional design specifications, and collaborated on implementation of new IT application and reporting systems for TDCJ IT division. Coordinated meetings with regional department leaders and IT Development staff to gain consensus on business specifications, workflow process improvements, data architecture and schema, data security requirements, and application system requirements. Worked with business and development teams to elicit application requirements, report mockups and data schemas. Collaborated with developers to write technical and functional specifications for client-server applications, report designs. Assisted with report testing and data presentation using PL-SQL, HTML, CSS, PHP, JavaScript and Crystal Reports.

Provided project management and financial analysis support to project managers and partners within IBM Distribution Sector for portfolio of medium to large projects ranging in value from $65K up to $21 Million. Reviewed project contract details, purchase orders and invoices weekly and monthly, managed processing of cost submission for each project's staffed resource's (time, expense, and travel), and client billing and payment. Communicated frequently with A/P and A/R to coordinate timely submission of client billing and payment for on-going projects. Coordinated change management activities and bi-weekly status meetings with project manager, other project stakeholders, and partner to review profit goal targets, ensure adherence to project payment agreements, and accurate processing of billing and payment for each assigned project engagement. Efforts contributed to increased project profitability for assigned portfolio of 11%, and lead to the creation of new divisional business unit that focused on project financial management activities and expanded the deployment of PMA staffing throughout IBM Global Business Services' global project program.

Performed requirements gathering, system configuration, business intelligence reporting configuration and design, data warehouse development, and web and software development to support application upgrade and development effort for SAP R3 Materials Management modules. Assisted with master data management effort, providing migration analysis deliverable to support ETL package design and execution. Helped to coordinate user acceptance testing and end user training while also contributing to the development of end user training programs.

Designed and implemented image presentation and web reporting applications for medical staff to allow for sharing of data and efficient collaboration on research projects. Worked with hospital staff to establish functional requirements for application programming requested for new enterprise software implementation. Designed and implemented web reports that adhered to Health Insurance Portability & Accountability Act (HIPAA) guidelines and Americans with Disabilities Act standards for health Information use and website accessibility. Performed database development using SQL Server objects (Stored Procedures, SSIS, SSRS, SSAS) JavaScript, ColdFusion, HTML, CSS, XML, and XSLT.

Provided programming and data management support for property tax software modules As Tier-1 help desk, corrected coding errors reported by property tax customers. Supported software application and database developers, providing trouble shooting guidance to internal and external customer to address issues reported.

Performed web and database development while supporting internet/intranet sites, software applications, client-facing web applications.Developed and maintained database-driven web applications using ASP, HTML, JavaScript, ColdFusion, Crystal Reports, and MS SQL Server (DTS packages, stored procedures, user-defined functions, views and queries). Implemented cutting-edge web applications as a part of Client Facing Systems team that significantly improved data management for tax clients and provided features that allowed customer to view property tax payment images of checks online, access critical asset data in real-time, and significantly reduce property tax costs associated with late fees and fines when funding local, county, and state property tax obligations.

Analyzed repair request documentation, telecommunication engineering schematics and coordinated repair work requests with field technicians to locate, diagnose, and resolve service interruptions for large business clients at North Atlanta Business Repair Center.Assisted to provide 24/7 monitoring and trouble-shooting maintenance of commercial phone services for large business clients utilizing paid subscriptions for basic telephone (POTS), PBX, and fiber optics- based telecommunication systems.

Executed rapid deployment and installation, data analysis and precision operation of force entry telecommunication technology for 25th Infantry Division as a force-entry switch member of C Company, 125th Signal Battalion. Managed and performed duties that included the operation and maintenance of multichannel line of sight systems, tropospheric scatter communications systems, mobile communication encryption security devices, and technical support equipment.