Duties & Responsibilities:• Oversees and manages call center matters and updates.• Develops CS dept for quality assurance standards and processes.• Contributes to marketing campaigns and planning through social media.• Manages social media platforms (Posts, scheduling, plans, handle AMIDEAST Facebook page inquiries (comments and messages).• Manages all room rentals and customer coordination.

Duties & Responsibilities:• Handles customer services for different departments (testing, training, authentication, registration).• Handles payment, inquires, complaints, and Feedback.• Provides effective customer services and resolution for issues.• Recommends potential products or services to management through analyzing customer needs.

Duties & Responsibilities:• Conduct museum tours (meet and greet, handle viewing and sharing information, answering questions).

Duties & Responsibilities:• Provides Customer services related to banking products and services.• Create new customer accounts, update existing customer records.• Handles customer complaints (i.e. analysis, resolution, including corrective and preventing action).

Duties & Responsibilities:• Handles various administrative duties such as filing, copying, scanning, sort and distribute mail and internal communication drafting (memos, letter, faxes).• Organizes and schedule meetings and appointments.• Order office supplies.• Prepare and monitor invoices.