Mark Grey Email & Phone Number

New York, Ny, Us

New York, New York, United States

- Trains and develops CR Reps for state regulatory requirements/deliverables- Manage team's work schedule and goals.- Manage office operation and develop plan strategy- Initiates and leads projects in response to organizational needs- Develops presentations and outreach- Develops and executes on marketing and community relations strategy to achieve Medicaid goals- Assists in the development of reports providing productivity tracking, and progress summaries of community relations and faith-based initiatives- Work cross functionally within the Health Plan to develop marketing campaigns/strategy- Researches and evaluates competitive activity- Supports and ensures strategy execution.

New York, United States

•Interact with senior population aged 65+ and conduct presentations at their group/centers, churches, homes, to sell and promote Medicare product•Travel throughout an assigned territory and work directly with community-based organizations, providers, and other sources to obtain referrals•Manage your travel and territory efficiently to produce maximum results•Meet with eligible participants with the goal of enrollment and presenting product information•Generate own leads - some sales leads are company provided•Execute excellent communication, interpersonal, time management and organizational skills

New York, New York, United States

• Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.• Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.• Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.• Maintain appointments, develop community marketing sites, establish relationship with community-based organizations, participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees.• Stimulates word-of-mouth referrals from participants, prospects and their families

New York, New York, United States

• Provide in language service to Cantonese, Mandarin and English speaking customers at retail walk in center• Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow - up with the member• Respond to and resolve on the first visit, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims and correspondence

New York, New York, United States

• Perform analysis and identify trends in the review of performance standards, work instructions, and policies and procedures; and recommend Opportunities for Improvement and Corrective and Preventative Action plans when necessary.• Ensure that established performance standards, sampling and statistical process control procedures are followed.• Create, review and update formal procedures (ISO documents).• Train staff for the purpose of achieving and maintaining Quality Assurance goals.• Coordinate and perform ISO based internal audits.• Develop and maintain reports based on audit findings.• Develop and implement corrective and preventive action plans based on audit findings.• Develop other routine and ad-hoc reports when necessary.• Develop updates and maintain quality manuals, and policies and procedures manuals

Master Of Business Administration - Mba, Business Administration And Management, General

Business/Corporate Communication

Associate Of Arts - Aa, Business Administration, Management And Operations

Bachelor'S Degree, Language Interpretation And Translation