@Office of Information Technology

● Led market research and competitive analysis for an AI design tool, identifying market gaps and designing user guidance from scratch; Drafted detailed Product Requirement Documents (PRD) and collaborated with the multi-functional team● Iterated and optimized features across user, management, and backend interfaces, ensuring cross-platform consistency and a smooth user experience● Collaborated with the sales & operation team to streamline the procurement process for printed materials, enhancing efficiency for 40,000 sales personnel nationwide

Responsible for the entire process from concept to design, including market research, user research, app prototyping, wearable device product design, and user feedback integration, aiming to develop a comprehensive solution to assist chronic pain patients in monitoring, treatment, and rehabilitation.

● Designing a no-code Large Language Model (LLM) application builder to enable individuals without coding background easily deploy LLM applications trained on their own data● Managed and maintained all aspects of the design from research, interview, design, user testing, and iteration