Hani El Senetty Email & Phone Number

Cairo, Eg

Africa

Cairo, Egypt

Cairo Festival City

Cairo Festival City

Cairo,Egypt

The company (NIE Network International Egypt) fully owned by Network International Dubai and it is a third party processor providing Electronic Funds Transfer (EFT Electronic FundsTransfer) services to banks in Egypt and the Middle East. It is currently serving a number of banks in Egypt with portfolio of over 1000 ATM's, 11,000 POS terminal and more than 2 million credit, debit and prepaid cards on its systems. Responsible for activities within the IT Implementation & Support… Show more The company (NIE Network International Egypt) fully owned by Network International Dubai and it is a third party processor providing Electronic Funds Transfer (EFT Electronic FundsTransfer) services to banks in Egypt and the Middle East. It is currently serving a number of banks in Egypt with portfolio of over 1000 ATM's, 11,000 POS terminal and more than 2 million credit, debit and prepaid cards on its systems. Responsible for activities within the IT Implementation & Support department as an integral part of the company and the IT team. Working on varied technical environments for implementation and integration of the system.My Role:- Identifying problems, proposing and developing alternative solutions. Provided advice for business development (with specific technical expertise), field resources, product development, IT operations and executive management- Researching solutions, and making recommendations to the business.- Providing leadership in project management related to the relevant business area and providing regular and timely updates for IT related projects. Monitoring the process of customer UAT “User Acceptance Testing” as the final phase of each project- Establishing and maintaining the technical standards, policies and procedures and ensure that they conform to the company’s corporate environment- I had been exposed to work in many projects that are including DEBIT, CREDIT, AND PREPAID cards, both branded and proprietary cards - Host to Host Connections and switching rules between banks, financial networks and gateways (ISO87 and BASE24 interfaces) - ATMs setup, acquiring driving (NCR, Diebold, and Wincor) - VISA and Master Card certifications, tools implementation and support - Generation of embossing/encoding information for card personalization - Participation in user requirements definitions phase of many projects Show less

Giza Governorate, Egypt

Provide technical support for customers to support pre-sales and post-sales processesAddress all product-related queries on timeTrain customers to use products effectivelyProvide developers with customers’ feedback to help identify potential new features or productsReport on product performanceIdentify solutions to reduce support costsAnalyze customers’ needs and suggest upgrades or additional features to meet their requirementsLiaise with the sales department to win… Show more Provide technical support for customers to support pre-sales and post-sales processesAddress all product-related queries on timeTrain customers to use products effectivelyProvide developers with customers’ feedback to help identify potential new features or productsReport on product performanceIdentify solutions to reduce support costsAnalyze customers’ needs and suggest upgrades or additional features to meet their requirementsLiaise with the sales department to win new business and increase salesEstablish best practices Show less

Managing immigration and relocation for assignees in Egypt.Responsibilities include: Managing work permit and residence process for the assignees. Deal with their companies to finalize the process. Help them in the process of the relocation and cross culture training. Give them the choices for their house hunting process. Help them in contract negotiation and signing.

Qesm El Maadi, Cairo, Egypt

 Selling and advising the sales team to promote the training service which our company provide. Managing and coordinating all sales activities.  Communicate Training department’s needs and plans across the contracted companies.  Overlook sales activities.

Bachelor Of Commerce - Bcom, Economics

High School/Secondary Diplomas And Certificates