Hani Al Maktoum Email & Phone Number

Saudi Arabia

Santa Clara, Ca, Us

Al Khobar, Sa

Played a vital role in helping the management in maintaining a highly respectable sales growth over the past 3 years (35% sales growth for FY13, 40% for FY14, and 40% for FY15) by introducing sales channels idea among its local competitors in the market.Key Deliverables: Facilitated the top management in making strategic decisions based on future market potential, goals & potential venture capital partnership options. Successfully performed a complete study on the organizational structure & workflow process as well as introduced new processes & structural changes for optimizing workload and minimizing time & cost by automation on most parts of the workflow processes. Worked in close coordination with Head of IT to study and conceptualize the idea of moving all services & hosting of DB over cloud, thereby moving 70% of core business over AWS & Azure (45% AWS, 25% Azure) and planning to move remaining 30% in 2017 over Mobily Cloud Services due to some key customer’s requirements to have their data hosted in Saudi Arabia. Stellar at supporting the IT department in transition of the core business infrastructure from locally hosted servers over cloud (IaaS or PaaS). Cemented strong business partnerships as re-sellers or exclusive dealers (2 in Dammam, 2 in Riyadh, and 1 in Jeddah) along with advantages such as easy access to some market areas, less expansion cost in terms of sharing the profit v/s opening new branches and hiring new sales reps, and enables the company in building a stronger image in the market when its services not only become available via direct sales but also available through re-seller channels.

Palo Alto, Ca, Us

Palo Alto, Ca, Us

Riyadh, Sa

Successful completion of technological road map with a strategic plan accepted and approved by the Top ManagementResponsibility• Manage the planning/execution/closure of all Eastern Region departmental projects utilizing the available resources of engineering teams within the department.• Manage vendors’ contracts (Huawei, Cisco, Juniper).• Coach and lead the team to success whether experienced or newly hired staff. Motivating and rewarding the staff are key factors.Key Achievements Infrastructure Expansion: Completion of major upgrade projects related to MPLS networks. FTTX integration: Plan and execute a project to carry FTTX traffic over MPLS network in various Eastern Region locations. Expansion on-going. VoIP PoC: Completion of PoC (Proof of Concept) for implementing VoIP on the access networks level (2G, 3G, and 4G) by carrying the voice over MPLS mobile networks. Network Optimization: Assembled a team of professionals to study and report the waste of resources in the IP network and specifically MPLS and Enterprise Networks. We managed to cut down the cost of operation and resources by 40% due to findings of non-used but assigned network resources.

Riyadh, Sa

ResponsibilityTo lead a team of engineers in order to execute department projects listed below as achievements.Key Achievements Mobily Infrastructure MPLS Network Implementation (2007-2009)  WiMAX network deployment in Eastern Region (2010)  LTE 4th Generation (4G) network deployment in Eastern Region (2011)  Public Wi-Fi network deployment in Eastern Region (2012) Committee member of Mobily Tier 3 Data Center project in Dammam. Planning and execution of Data Center Infrastructure and Network designs. (2012 – 2013) MPLS Mega network expansion in Eastern Region (2013)

Riyadh, Sa

ResponsibilityImplementation of Cisco Contact Center System (IPCC)Key Achievements Designed and implemented the system for 500 agent seats located in Dammam.  Implementation and Integration of Cisco voice gateways to convert voice from E1 lines (2G and 3G) to VoIP and vise versa.  Planning with Call Center management team the resources availability for testing or maintenance downtimes. Network upgrade to ensure full redundancy and 24/7 availability. System upgrades to ensure better call quality and clarity.

Jeddah, Western Province, Sa

ResponsibilitiesDeployment of IT and Network projects in customer premises according to planned designs that meet customer requirements. Key Achievements Dammam Municipality: Cisco Network revamp and Microsoft platform (Active Directory, Email, ISA, etc.) implementation. McAfee Enterprise Security implementation (McAfee Server, Server agents, End-user workstation agent network installation, configuration of server-client auto-update). SIPCHEM: Microsoft platform implementation. Halliburton: Cisco IP Telephony implementation. Marafiq: Cisco IP Telephony implementation. SABIC: IBM Blade servers implementation. RCJ (Royal Commission of Jubail): Implementation of Websense Web Security System. Understanding the customer's internet surfing security policies and applying them on the system.

Master Of Business Administration (Mba), Project Management

Bachelor'S Degree, Computer Engineering