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Greetings! I'm Hani Shabsigh, an accomplished Product Management Leader with a wealth of experience, from steering enterprise-grade products at publicly traded Lightspeed Commerce to spearheading projects from conception to fundraising. I’m a builder at heart & love to explore new technologies. If you want to know more about me, chat with the Generative AI bot I trained to articulate my skills, qualifications, and experiences at hanishabsigh.com.At ShopKeep (later acquired by Lightspeed Commerce), I ascended from an individual Product Manager overseeing the integration of our iOS point-of-sale with credit card processors to the role of Senior Director of Product Management, managing our Wholesale E-commerce and Retail Assortments platforms. Notably, I orchestrated the integration of NuORDER Wholesale with Lightspeed POS systems, transforming how brands interact with SMB merchants. This initiative significantly streamlined the purchase order process, slashing manual entry by 60% and achieving an impressive Net Promoter Score (NPS) of over 50. Additionally, I led a high-performing team, contributing to a net revenue retention exceeding 100% within a business line processing $10s of billions in transactions. Prior to my tenure at Lightspeed, I founded Inbox Messenger, an innovative messaging app emphasizing user privacy. Stemming from a successful hackathon victory, Inbox Messenger earned entry into an accelerator program affiliated with Montclair State University in NJ, securing $25,000 in funding and office space. Over nine months, I assembled a team, launched native iOS and Android messaging apps, and raised $3.9 million in funding. Here, I cultivated a robust Product and Technology organization that rolled out 20+ cross-platform features, attracting over 1.5 million users, 135k+ MAUs, and earning a Design 100 Award.Outside of work, I harbor a profound passion for guitars and musical instruments. I relish every facet, from playing and crafting to exploring effects and amplification. Amidst the onset of COVID-19, I sought solace away from screens, embarking on a journey of repainting, rewiring, and customizing my guitars to make them my own—a fulfilling and rewarding pursuit.
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Head Of Product, Us MarketShoplineAustin, Tx, Us -
Head Of Product, PosShopline Jul 2024 - PresentSingapore, SgI am responsible for enhancing and optimizing our POS solution to better support the business growth of our merchants in the US. -
Senior Director Of Product ManagementLightspeed Commerce Apr 2023 - Mar 2024Montreal, Quebec, Ca -
Director Of Product ManagementLightspeed Commerce Jul 2021 - Mar 2023Montreal, Quebec, Ca -
Group Product ManagerLightspeed Commerce Nov 2020 - Jul 2021Montreal, Quebec, Ca• Led the integration of NuORDER Wholesale with Lightspeed POS systems, enabling brands to tap into an established network of SMB merchants and streamlining the purchase order process for merchants, which cut manual entry time and achieved a high Net Promoter Score (NPS).• Directed a team of 10 product managers and designers, crafting the strategic direction for NuORDER's Wholesale E-commerce and Retail Assortments products to consistently achieve a high net revenue retention rate.• Recruited the first Director of Product Management to enhance AI capabilities and product analytics, resulting in the launch of two products that leveraged the power of the Lightspeed Network: a platform offering Brands critical insights into product sell-through rates, and another that utilizes Point of Sale (POS) data to provide actionable purchasing recommendations to Retailers.• Overhauled the contract scope management system to increase project scoping precision, eliminating overlap with existing roadmap efforts and achieving a high profit margin in projects targeting key clients, alongside reducing roadmap activity disruptions.• Maintained and deprecated legacy POS systems while reducing net revenue churn, increasing chat support, and reducing maintenance costs. -
Director Of Product ManagementShopkeep Feb 2020 - Nov 2020New York, Ny, Us -
Senior Product ManagerShopkeep Feb 2019 - Feb 2020New York, Ny, Us -
Product ManagerShopkeep Jun 2017 - Feb 2019New York, Ny, Us• Led product on two roadmaps: Loyalty Experiences and iOS Hardware & Payments.• Successfully launched over 30 product features, achieving a 90%+ on-time delivery rate.• Collaborated closely with 4+ engineering teams based in NYC, Belfast and Hyderabad.• Launched Loyalty program with 3rd party partner with 17% adoption within 3 months.• Ensured 99%+ uptime stability of payment systems and launched new Credit Card readers with 30+ NPS.• Won 3+ internal hackathons, brought many of the ideas to production. -
Founder, Product & EngineeringInbox Messenger Mar 2013 - Feb 2017• Recruited top talent including 2 product managers, 2 product analysts, 2+ designers & 12+ engineers.• Negotiated and closed $3.9m in seed financing from angel investors (January 2014).• Gained acceptance to TechLaunch accelerator to secure $25k in seed funding & 4 month mentorship (April 2013).• Led team that won Startup Weekend Madison at FDU (March 2013).• Led team through creation of 20+ cross platform features (iOS, Android, Web) across 80+ launches that resulted in 3.5m+ users, 135k+ MAUs and a Design 100 Award.• Maintained roadmap and communicated it regularly to all stakeholders.• Led prioritization of problems & solutions and advocated for hypothesis-driven product approach. • Led weekly sprint huddles to re-align all stakeholders, communicate changes, & discuss roadblocks. • Created detailed product specifications with flow charts & supporting data.• Conducted user interviews, collected user feedback, & analyzed data from various analytics sources.• Pioneered community management projects to directly engage users that increased Aha! moment (which had +200% better D7 retention!) conversion by +30%. Designed on-boarding push notification strategy that increased D1 Aha! moment conversion by +5%.• Experimented with on-boarding variations that increased iOS push notification acceptance by ~20%.• Led 5+ development team that built Inbox Messenger on Android, iOS, Web & backend infrastructure. • Wrote initial iOS & Server code for v1 & contributed to iOS codebase for many subsequent flagship launches.• Coordinated testing with internal QA, team volunteers, external beta program & external service (Applause). -
Founder, Product & EngineeringFun Factory Apps Mar 2012 - Jan 2014Wayne, New Jersey, UsTaught myself iOS development in 9 months & launched iACTaFOOL mobile charades app. Learned basics of mobile development, infrastructure, marketing, crash reporting, product management, monetization & analytics. This was a great startup experience ☺. -
Business Technology ConsultantDeloitte Consulting Jul 2008 - Sep 2011Worldwide, Oo• Worked on client projects at the U.S. Census Bureau, U.S. Nuclear Regulatory Commission, and U.S. Internal Revenue Service. Roles included: Development Lead, Technical Analyst, and Business Analyst.• Authored white paper “Technical Implementation of Oracle Hyperion EPM in the Amazon Cloud”.• Led campus recruiting efforts as Johns Hopkins Diversity Recruiting Lead.• Responded to RFPs from public sector clients as a Technical Writer, Business Writer & Designer. -
Financial Advisory InternMerrill Lynch May 2007 - Aug 2007New York, Ny, UsRecommended undervalued investments to wealth managers. -
Research AssistantJohns Hopkins University Sep 2006 - Aug 2007Baltimore, Md, Us
Hani Shabsigh Skills
Hani Shabsigh Education Details
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The Johns Hopkins UniversityChemical And Biomolecular Engineering Major; Entrepreneurship And Management Minor
Frequently Asked Questions about Hani Shabsigh
What company does Hani Shabsigh work for?
Hani Shabsigh works for Shopline
What is Hani Shabsigh's role at the current company?
Hani Shabsigh's current role is Head of Product, US Market.
What is Hani Shabsigh's email address?
Hani Shabsigh's email address is ha****@****jhu.edu
What is Hani Shabsigh's direct phone number?
Hani Shabsigh's direct phone number is (866) 599*****
What schools did Hani Shabsigh attend?
Hani Shabsigh attended The Johns Hopkins University.
What skills is Hani Shabsigh known for?
Hani Shabsigh has skills like Objective C, Social Media, Consulting, Amazon Web Services, Start Ups, Microsoft Sql Server, Crystal Reports, Business Analysis, Web Development, Software Documentation, Strategic Planning, Strategy.
Who are Hani Shabsigh's colleagues?
Hani Shabsigh's colleagues are 吳品萱, Thomas Lu, Emma Zeng, Jenn Yapp, Elisa Lu, Tong Zhang, Jui-Chih Tseng.
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