Manager, Systems & Engineering Support
Manage corporate Data Center, involving the administration of Windows NT servers and systems supporting desktop tools, SUN and UNIX environments for business and engineering systems. Responsibilities include the planning of new systems, coordinating hardware, software, and environmental issues, and installation of hardware, software, networking, and telephony in all environments. In addition to Managing the Systems and Engineering support functions, also managed the corporate Help Desk supporting all Zilog sites worldwide. Help Desk support covers approximately 150 people locally, and an additional 300 – 400 at various remote sites and field sales offices. License and contract management is covered in this capacity.