Hannah Arango Email & Phone Number

Lexington, South Carolina, United States

Lexington, South Carolina, United States

• Managed CEO’s complex calendar, as well as coordinate travel and lodging
• Maintained contracts, compliance and state licensing for CEO and agency
• Oversaw front-end financials on groups, to include commission tracking and communicate with carriers on necessary paperwork for commission payouts
• Provided backup support for Account Executive team, to include emailing carriers with weekly changes, processing carrier portal changes and maintaining reporting database
• Assisted Benefit Counselor Manager with employee booking appointments through Bookings and keep track of reporting for those not signed up in the system

• Monitored and understood sales metrics, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
• Lead a team of employees, ranging from 15-25 team members, as well as served as back-up closing team lead and key holder
• Ensured team was ready to engage with all guests by modeling active selling techniques, and practicing selling scenarios to help grow confidence in their selling capabilities
• Facilitated team onboarding, learning, and help close skill and knowledge gaps through training and experiences

• Maintained mannequins, home trend areas and focals and assisted with other apparel areas
• Maintained and remerchandised home trend areas and mannequin moments using specific guidelines, tools and processes. This includes filling out-of-stocks and remerchandising product in empty spaces for specific areas
• Partnered with teams to ensure home focals and trend runs, mannequin moments, accessories and apparel strike points are set accurately, full and remerchandised following Target style guidelines
• Monitored sales patterns and remerchandises consistently to grow sales in apparel

Columbia, South Carolina Area

• Implemented all aspects of merchandise visual presentation consistently, according to corporate standards and directives
• Attended weekly calls with the District Visual Lead to prioritize workload, provide feedback and understand strategies
• Ensured installation of all graphic collateral, as well as oversaw all new product launches and merchandise sets
• Communicated regularly with Store associates and executives to align corporate priorities

Columbia, South Carolina Area

• Processed and pushed all new incoming freight on a weekly basis, as well as merchandised new product sets into department
• Back-up manager, occasional key holder for store operations, support for registers, customer service area and In-Store Fulfillment operations
• Provided training for new employees during on-boarding process
• Prevented store losses by completing monthly and quarterly loss prevention measures within department

Irmo, South Carolina, United States

• Executive Assistant to VP of Sales and CEO, including installation quotes, finalized orders and prepared quarterly reports for state contracts
• Assisted project manager with scheduling, service call requests, receiving shipments and warehouse processing
• Identified customers needing maintenance contracts and followed-up with sales staff in preparing quotes, as well as maintained records for current contracts
• Answered all incoming calls and routed to appropriate personnel and maintained social media and marketing presence

Columbia, South Carolina Area

• Provided administrative and clerical support for management team by preparing bills and invoices for approval and signature
• Maintained front office presence and answered multi-line phone, as well as arranged travel, meetings, and conference calls for administration
• Supplied technical support to customers and state partners unfamiliar with online applications and set up new customers in database
• Maintained database for state agency vital information