Hannah Bliss Email & Phone Number

Manhattan, New York, United States

New York, New York, United States

* Project lead for reportable incident investigations, including suicides, fatalities and criminal conduct * Audit clinical and licensed case managers practice & documentation to ensure program accountability in delivering timely, ethical, equitable and anti-discriminatory legal services throughout New York City* Policy revisions, enforcements and trainings for 200+ employees* Identify, evaluate & mitigate safety and compliance risks* Implement quality improvement tools such as Plan-Do-Study-Act (PDSA) cycles to identify areas for improvement and gaps in services* Prepare quarterly and annual reports on the agency’s performance & deliver recommendations based upon program analytics* Drive User Acceptance Testing (UAT) of new Customer Relationship Management (CRM) software to improve workflow and reach resolutions* Measure fidelity of quality improvement practices for accountability and commitment to social justice.

Washington D.C. Metro Area

* Intelligence analysis of crime data to identify and effectively respond to current and emerging trends in criminal activity* Extract and analyze data from various internal and external sources to support the reduction of crime throughout the jurisdictions of Maryland, Virginia and Washington DC* Report findings and recommendations to the Chief of Police for strategic planning, deployment of police resources and tactical operations* Conduct quantitative and qualitative research on current activity to develop crime prevention strategies * Quality control and continuous quality improvement (CQI) for all criminal events and reports to ensure compliance with the national crime reporting guidelines established by the FBI

Virginia, United States Of America

* Managed a team of Deputy Clerks and oversaw the daily operations in a high-volume Circuit Court; Comprehensive understanding and application of Federal, State and Local criminal and civil legislation* Trained staff in the processing and retention of court records, such as warrants for arrest, sentencing guidelines, probation violation orders, and prisoner transportations for the Commonwealth of Virginia* Represented the Circuit Court in interdepartmental meetings and externally with the Sheriff’s Department, Department of Corrections, Social Services, Probation & Parole, attorneys, and the general public* Developed policies and procedures for the calculation and receipt of legal fees, court costs and restitution payments* Assisted the Presiding Judge with legal research and trial preparation; maintained courtroom order and proceedings during session.

Ithaca, New York

* Project management and full oversight of an enrichment program that provided transitional and permanent housing, care and rehabilitative services for adults with mental illness, developmental disabilities and chemical dependencies.* Conceptualize and execute a program curated to the resident's individualized needs.* Lead investigations of allegations of abuse and implement relevant policy changes.* Recruit, train, and develop a team of nine full-time staff. Conduct performance appraisals and disciplinary hearings.* Create, monitor, and analyze service outcomes and behavioral progress of adults with developmental disabilities or dually diagnosed clients with schizophrenia, depression and anxiety disorders.* Assist agency director with annual budgets and manage monthly program expenses.* Abide by New York state OPWDD regulations and legislation.* Conduct diagnostic assessments of adaptive behaviors for intellectually disabled persons (ABAS-II tool).* Coordinate Medicaid/SNAP benefits and services.

Wellington & Wairarapa, New Zealand

* Manage offenders serving reparative, punitive, rehabilitative sentences.* Identify high risk scenarios and formulate safety plans to reduce risk of reoffending.* Focus on public safety, victim impact, offender accountability & compliance, and competency development.* Intake and referral specialist to wider community-based programs and support services.* Reduce unemployment, homelessness, violence propensity, offending supportive attitudes.* Provide sentencing recommendations to the judiciary.* Motivational Interviewing.

Bachelor’S Degree, Psychology & Criminology, Summa Cum Laude

Employment Discrimination Law & Union Managament Relations - Spring 2016